Senior Claims Consultant

Alera Group; Tacoma (WA); Remote; USD 115,000 - 120,000; Full time

Job summary

Alera Group is seeking a motivated and experienced Senior Claims Consultant to support client relationships and manage complex claims. The role involves advocacy, problem-solving, and training team members while offering a competitive salary and full remote work capabilities.

Benefits

Comprehensive benefits package

Medical, dental, life and disability insurance

401k plan

Generous paid time off

Qualifications

• Minimum 5 years claims experience to include Commercial, Personal Multiline & Work Comp.
• Expertise in coverage interpretation and complex loss analysis required.
• Continued pursuit of professional designations is necessary.

Responsibilities

• Act as advocate, liaison, mediator for clients.
• Mentor and train team members.
• Be available for afterhours escalation calls.

Skills

Claims Experience

Coverage Interpretation

Complex Loss Analysis

Claims Litigation

Management Skills

Education

Professional Designations (e.g., INS, AIC, SCLA, CPCU, ARMS)

Tools

ImageRight

Job description

OVERVIEW

Alera Group is looking for a Senior Claims Consultant. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!

Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

RESPONSIBILITIES

• Contact with clients, carriers & internal customers on a regular basis to serve as advocate, liaison, mediator and resource
• Coordinates with client/insured to assist with coverage issues
• Participate in presentations with clients and prospects as requested
• Documentation in ImageRight as required
• Function as back-up for Claims Team members and Claims Manager
• Be available on rotation for afterhours escalation calls
• Identify and notify Risk Manager/Producers of claims trends to help facilitate a resolution
• Assists team with high complex losses and questions related to such.
• Training and mentoring team members
• Participation and leading claims roundtables mandatory
• Ability to problem solve independently and in collaboration with team members
• Light Managerial Duties as requested by Claims Manger

QUALIFICATIONS

• Minimum 5 years claims experience to include Commercial, Personal Multiline & Work Comp as applicable unless waived due to exemplary performance
• Expertise in coverage interpretation
• Continued pursuit of professional designations (e.g., INS, AIC, SCLA, CPCU, ARMS)
• Proficient in complex loss analysis
• Familiarity with and experience in claims litigation
• Mastery of Claims Consultant duties and responsibilities

BENEFITS

This job is fully remote.

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

Salary range is $115K to 120K per year.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

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• Minimum 5 years claims experience to include Commercial, Personal Multiline & Work Comp as applicable unless waived due to exemplary performance
• Expertise in coverage interpretation
• Continued pursuit of professional designations (e.g., INS, AIC, SCLA, CPCU, ARMS)
• Proficient in complex loss analysis
• Familiarity with and experience in claims litigation
• Mastery of Claims Consultant duties and responsibilities

• Contact with clients, carriers & internal customers on a regular basis to serve as advocate, liaison, mediator and resource
• Coordinates with client/insured to assist with coverage issues
• Participate in presentations with clients and prospects as requested
• Documentation in ImageRight as required
• Function as back-up for Claims Team members and Claims Manager
• Be available on rotation for afterhours escalation calls
• Identify and notify Risk Manager/Producers of claims trends to help facilitate a resolution
• Assists team with high complex losses and questions related to such.
• Training and mentoring team members
• Participation and leading claims roundtables mandatory
• Ability to problem solve independently and in collaboration with team members
• Light Managerial Duties as requested by Claims Manger