Senior Claims Analyst: Complex, High-Exposure Cases

Ryder System, Inc.; Austin (TX); Remote; USD 90,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Paid time off

Job summary

Ryder System, Inc. is seeking a Claims Analyst to handle complex and high-exposure bodily injury and property damage claims under our self-administered liability program.

The role investigates and adjusts claims, coordinating with defense counsel, independent adjusters, experts, and other vendors to manage the claims-handling process. Responsibilities include assisting the Claim Manager, identifying exposures, understanding US/Canada/Puerto Rico regulations, and supervising external vendors to

Qualifications

• Bachelor's degree or equivalent experience in casualty claims.
• Seven or more years in casualty claims required.
• Adjuster licenses required for various States.
• Licensing within 90 days will be required.

Responsibilities

• Investigates and adjusts claims, as well as directs outside defense counsel, independent adjusters, experts, and other vendors in the claim-handling processes.
• Assists Claim Manager in the identification of exposures and recommends solutions.
• Must possess a comprehensive understanding of all relevant laws and regulations governing Property and Casualty claims in the US, Canada and Puerto Rico.
• Alerts Claim Manager to changes and proposed changes in laws that could impact Ryder’s liability program.
• On-going interaction with field and operations management, legal counsel, safety managers, customers, insurance carriers, and third party claimants.
• Interacts with Law Department on significant cases, and updates field operations personnel on claim status.
• Supervises outside vendors retained for investigations, cost containment, expert witnesses, and litigation management to ensure claims are being handled appropriately according to the applicable jurisdictions.
• Routinely interacts with primary and excess insurance carriers, and re-insurers on files meeting reporting thresholds.
• Assists Claims Manager, when appropriate or the manager is out of the office.
• Helps other team members on technical issues.
• Recommends and sets reserves to ensure the reserves represent the probable ultimate payout based on documented file developments.
• Investigates and resolves complex and high exposure claims pursued against Ryder and our insured customers.

Skills

Casualty claims expertise

Strong claim technical skills

Adjuster licenses (US states)

Education

Bachelor's degree or equivalent experience

Job description

Ryder System, Inc. is seeking a Claims Analyst to handle complex and high-exposure bodily injury and property damage claims under our self-administered liability program.

The role investigates and adjusts claims, coordinating with defense counsel, independent adjusters, experts, and other vendors to manage the claims-handling process. Responsibilities include assisting the Claim Manager, identifying exposures, understanding US/Canada/Puerto Rico regulations, and supervising external vendors to