Senior Claim Specialist

Chubb; Denver (CO); Remote; USD 76,000 - 130,000; Full time

Job summary

Chubb is seeking a Senior Claim Specialist to manage property claims in a fully remote role based in Denver, Colorado. The position involves on-the-ground assessments, negotiating settlements, and providing exceptional customer service while adhering to industry regulations. Candidates should have strong claim management skills and a commitment to client satisfaction.

Qualifications

• Experience in managing property claims with significant exposures.
• Ability to assess damages and negotiate settlements effectively.
• Strong analytical skills to identify coverage issues.

Responsibilities

• Manage claims through on-site inspections and loss assessment.
• Investigate personal and commercial property claims.
• Develop strong relationships with customers and vendors.

Skills

Customer Service

Negotiation

Fraud Detection

Claim Management

Property Assessment

Communication

Job description

Senior Claim Specialist

The ideal candidate will be located in the Denver, Colorado. This is a fully remote position.

• Manage claims conducting on-site inspections to fully assess and adjust property losses.
• Ensure onsite inspection are completed of properties to include investigating facts, evaluating damages, and writing estimates.
• Investigate and adjust both personal and commercial property claims with exposures up to and in excess of $500,000.
• Effectively evaluate contract language and identify coverage issues.
• Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis.
• Maintain an active file diary to more file toward resolution.
• Recognize and pursue recovery.
• Adhere to all statutory and regulatory fair claims practices.
• Recognize and identify potential fraudulent claims.
• Effectively control the use, work product, and expenses of outside vendors.
• Recognize, engage, and oversee additional investigate actions where needed utilizing engineers, accountants, and other expert vendors.
• Effectively evaluate claim facts and negotiate claim settlements.
• Develop and maintain strong business relationships with internal and external customers.
• Successfully contribute to the development and delivery of the team’s goals, objectives and results.
• Supports workload surges and/or Catastrophe Operations as needed to include working overtime during designated CATs.
• Establish and maintain rapport with business partners including insureds, agents, and underwriters.
• Provide excellent customer service skills to a diverse client base that results in more than satisfied clients.
• Conduct site inspections while effectively maintaining ownership of the claim experience including ownership of primary contact with insured and agent, validating coverage, owning the coverage investigation and coverage communication while working with vendors in a remote environment handling claims in the western territory.

The pay range for the role is $76,400 to $129,800. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be foundon our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.