Senior Citrix L3 Engineer - AWS & Virtual Apps

Rackspace Technology; United States; Remote; USD 110,000 - 170,000; Full time

Job summary

Rackspace Technology is seeking a Citrix L3 Engineer with strong expertise in Citrix Virtual Apps & Desktops (DAAS), Citrix ADC (NetScaler), and AWS Cloud. The role focuses on L3 support, administration, troubleshooting, optimization, and implementation of Citrix infrastructure hosted on AWS.

Deep technical knowledge and incident management experience are required. Responsibilities include managing Citrix components, troubleshooting complex access and performance issues, and conducting root

Qualifications

• Extensive experience administering Citrix Virtual Apps & Desktops (DAAS).
• Proven deep knowledge of Citrix ADC (NetScaler) and AWS cloud.
• Strong incident management and RCA skills.

Responsibilities

• Provide L3 support for Citrix VAD environments and troubleshoot complex issues.
• Manage Citrix Cloud Connectors, StoreFront, Studio, and License Servers.
• Administer Citrix ADC including Gateway, Load Balancing, SSL and policies.

Skills

Citrix VAD

ADC (NetScaler)

AWS Cloud

L3 Support

Root Cause Analysis

Capacity Planning

Tools

Citrix Cloud Connectors

StoreFront

Studio

License Servers

Job description

Rackspace Technology is seeking a Citrix L3 Engineer with strong expertise in Citrix Virtual Apps & Desktops (DAAS), Citrix ADC (NetScaler), and AWS Cloud. The role focuses on L3 support, administration, troubleshooting, optimization, and implementation of Citrix infrastructure hosted on AWS.

Deep technical knowledge and incident management experience are required. Responsibilities include managing Citrix components, troubleshooting complex access and performance issues, and conducting root