Senior Citrix Administrator / EUC Engineer @w2

Openkyber, LLC; Alaska; On-site; USD 90,000 - 140,000; Full time

Job summary

Openkyber, LLC seeks an experienced Citrix Administrator to manage and optimize a Citrix Virtual Apps and Desktops environment in a large enterprise. You will handle administration, monitoring, troubleshooting, upgrades and incident support to ensure high availability of apps and desktops.

Responsibilities include managing catalogs, delivery groups, and profiles, performing health checks, and maintaining images.

Qualifications

• Extensive experience administering Citrix Virtual Apps and Desktops in large enterprise environments.
• Strong understanding of Citrix components and interoperability with AD and profile management.
• Familiarity with ITIL incident management and change processes.

Responsibilities

• Configure, administer and maintain Citrix Virtual Apps & Desktops environment.
• Manage Machine Catalogs, Delivery Groups, published apps and desktops.
• Monitor Citrix infrastructure health: Controllers, StoreFront, NetScaler, License Servers.
• Optimize performance by monitoring CPU, memory and I/O.
• Resolve L2/L3 incidents related to Citrix infrastructure and apps.
• Perform root cause analysis and support problem/change management.
• Build and update Golden/Master Images and profiles.
• Administer user access, provisioning and troubleshooting.
• Maintain SOPs, runbooks and knowledge articles.
• Support major incidents and participate in on-call rotation.

Skills

CVAD

Citrix ADC/NetScaler

StoreFront

Director

Studio

Windows Server

Active Directory

FSLogix

Citrix Upgrades & Patching

ITIL-based Incident Management

PowerShell

Job description

Job Description: Looking for an experienced Citrix Administrator to manage, support and optimize the Citrix Virtual Apps and Desktops environment. The role involves administration, monitoring, troubleshooting, performance tuning, upgrades, patching, and operational support of Citrix infrastructure in a large enterprise environment.

Key Responsibilities

• Configure, administer and maintain Citrix Virtual Apps and Desktops environment.
• Manage Machine Catalogs, Delivery Groups, published applications and virtual desktops.
• Perform proactive monitoring and health checks of Citrix infrastructure including Delivery Controllers, StoreFront, NetScaler/ADC, License Servers and supporting components.
• Monitor resource utilization (CPU, Memory, I/O) and optimize platform performance.
• Resolve L2/L3 incidents related to Citrix infrastructure, published applications and virtual desktops.
• Perform root cause analysis and support Problem and Change Management activities.
• Build, maintain, and update Golden Images and Master Images.
• Manage user profiles, FSLogix/Profile Containers and Citrix Group Policies.
• Execute Citrix upgrades, patching, hotfix installations and maintenance activities.
• Administer user access, application provisioning and troubleshooting.
• Maintain operational documentation, SOPs, runbooks and knowledge articles.
• Provide support during major incidents and participate in on-call rotation when required.

Must-Have Skills

• Citrix Virtual Apps & Desktops (CVAD)
• Citrix ADC/NetScaler
• StoreFront
• Director
• Studio
• Windows Server
• Active Directory
• FSLogix
• Citrix Upgrades & Patching
• ITIL-based Incident Management
• PowerShell

Preferred Skills

• Azure Virtual Desktop (AVD)
• Windows 365
• VMware
• Intune
• Entra ID
• ServiceNow