Senior Change Management Consultant — Remote (Contract)

Concentrix

United States

Remote

USD 140,000 - 175,000

Part time

12 days ago
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Benefits offered by this job

Medical, dental, and vision insurance
401(k) retirement plan
Paid time off and holidays

Job summary

Concentrix is seeking a Senior Organizational Change Management Consultant (Contract) to help clients navigate complex technology implementations and business transformations, focusing on the people side of change. You will design and deliver change strategies that build readiness, strengthen engagement, accelerate adoption, and support lasting outcomes.

This short-term role requires 5–8+ years of OCM experience, strong stakeholder management, and excellent communication and facilitation skills.

Qualifications

  • 5-8+ years of Organizational Change Management experience, ideally supporting technology implementations and digital transformation programs.
  • Experience contributing to OCM initiatives for enterprise technology deployments or digital workplace solutions.
  • Strong foundation in stakeholder engagement, communications, training, readiness planning, and user adoption.
  • Demonstrated ability to translate technical and process changes into clear business impacts and user-focused messaging.
  • Strong consulting, facilitation, presentation, and stakeholder management skills.

Responsibilities

  • Support the OCM Lead in executing change management strategies for technology implementations and enterprise transformation initiatives.
  • Lead assigned OCM workstreams and deliverables, ensuring alignment with project milestones, release plans, and business objectives.
  • Conduct stakeholder assessments, change impact analyses, and organizational readiness activities to inform change planning.
  • Develop and execute communication plans, training strategies, engagement approaches, and adoption activities that support successful transitions.
  • Partner with business and technical teams to identify change risks, resistance points, and user adoption challenges, and recommend mitigation actions.
  • Facilitate workshops, stakeholder meetings, focus groups, and feedback sessions to gather insights and drive alignment.
  • Create high-quality, executive-ready presentations, status updates, communications, job aids, and training materials.
  • Help establish and support change champion networks, leadership engagement plans, and reinforcement activities.
  • Monitor adoption metrics, readiness indicators, and user feedback to assess effectiveness and refine interventions.
  • Collaborate across functional teams to promote a consistent, positive, and user-centered transformation experience.
  • Contribute to the ongoing improvement of OCM methodologies, tools, templates, and best practices.
  • Provide coaching, guidance, and support to junior team members as needed.

Skills

Stakeholder engagement
Communications
Training
Readiness planning
User adoption
Consulting
Facilitation
Presentation
Project management

Education

Bachelor’s degree in Business, Communications, Organizational Development, or related field

Job description

Concentrix is seeking a Senior Organizational Change Management Consultant (Contract) to help clients navigate complex technology implementations and business transformations, focusing on the people side of change. You will design and deliver change strategies that build readiness, strengthen engagement, accelerate adoption, and support lasting outcomes.

This short-term role requires 5–8+ years of OCM experience, strong stakeholder management, and excellent communication and facilitation skills.

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