Senior Change Activation Partner

BetterUp; San Francisco (CA); Hybrid; USD 145,000 - 180,000; Full time

Job summary

BetterUp in San Francisco is seeking a Change Communications Leader to spearhead transformation initiatives and engage with enterprise clients. You will drive communications strategy, ensuring alignment and adoption across all levels of the organization.

The role requires 8+ years of experience in change management and storytelling, along with exceptional communication skills. This hybrid position expects you to collaborate within office hubs and travel for client engagements.

Qualifications

• 8+ years of experience in transformation and change management.
• Exceptional communication skills for crafting impactful narratives.
• Ability to manage change and deliver in high-pressure situations.

Responsibilities

• Lead change communications strategy for major enterprise deployments.
• Translate complex challenges into compelling change narratives.
• Build trust across senior stakeholders and design trust-building strategies.

Skills

High-growth transformation experience

Change management expertise

Exceptional communication skills

Creative and tactical skills

Job description

Opportunity

At BetterUp, we’re building a new kind of partnership with our customers – one that drives deep transformation. In this role, you will lead change communications strategy for major enterprise deployments, co‑create change management strategies, and shape the story that makes change possible. This is a front‑line, high‑trust, high‑impact leadership seat.

What You’ll Do

• Lead change communications strategy for major enterprise deployments, designing narratives and messaging architectures that inspire adoption and alignment.
• Translate complex business and talent challenges into clear, compelling change narratives and advise on maintaining momentum.
• Build trust and influence across senior stakeholders, acting as a thought partner, advisor, and driver of change.
• Map stakeholders and cascade paths, identify champions and skeptics, and design strategies that build trust across complex organizations.
• Develop and deliver campaigns across multiple channels (email, live events, digital platforms, executive forums) with quality and consistency that earns credibility.
• Equip managers and frontline leaders with toolkits, talking points, and coaching to act as multipliers of change.
• Sense and adapt in real time – establish listening loops and use insights to refine messaging and interventions.

Who You Are

• 8+ years of experience in high‑growth transformation, change activation, change management and storytelling.
• Deep experience in change management, organizational transformation, or human capital consulting.
• Exceptional communication skills and the ability to craft and deliver a narrative that moves hearts and minds.
• Multi‑disciplinary skillset that spans change, comms, and experience design – able to think like a consultant and deliver like a marketer.
• Creative and tactical chops, with an eye for quality in copy, visuals, and user experience.
• Resilience and adaptability in managing intense launch cycles and quieter sustain phases without burning out.
• A builder’s mindset – thrive in ambiguity, enjoy writing the playbook, and don’t need a big team to get started.
• Enterprise client experience, ideally in large‑scale, global organizations where complexity is the norm.

Base Salary

$145,000 –$180,000: New York City, San Francisco and Seattle
$130,000 –$162,000: All other locations

Hybrid Work Policy & Hub Locations

BetterUp is a hybrid company that values in‑person collaboration. Our US hub locations include Austin, TX; New York City, NY; San Francisco, CA; and Arlington, VA.

• Hybrid expectation: Work from your local office at least 2 days per week (or 8 days per month). Hybrid role will require travel up to 25% of the time for client engagements.
• Fully remote role: If you are not located near a hub, you will work as a fully remote employee. Remote role will require travel up to 50% of the time for client engagements and internal BetterUp purposes.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.