Strategic Transformation & Change Management Partner

BetterUp; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Personal BetterUp Coach

Development plan

Incentives for team collaboration

Job summary

A transformative coaching company is seeking a Strategic Change Manager to assist enterprise clients in navigating change. The role involves leading change communications strategies and developing campaigns across various channels. Ideal candidates should have extensive experience in change management and a proven track record in communications. This position is hybrid, requiring office presence in Austin at least two days a week, fostering a collaborative environment focused on innovation.

Qualifications

• Deep experience in change management or human capital consulting.
• Proven communications skills across multiple formats.
• Multi-disciplinary skills spanning change and communications.
• Resilient and adaptable during intense cycles.

Responsibilities

• Lead change communications strategy for enterprise clients.
• Identify stakeholders and design trust-building strategies.
• Develop and deliver campaigns across multiple channels.
• Equip leaders with toolkits and coaching for change.

Skills

Change management

Communications expertise

Client experience in large-scale organizations

Creative and tactical skills

Adaptability

Job description

Overview

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. You’ll start noticing it from the first interview. Even our candidate experience is different. When you get an offer from us, you get more than a paycheck: a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (each with their own BetterUp Coach), and work that matters. This makes for a focused and fulfilling work experience. It’s not for everyone, but for people with fire in their belly, it’s a game-changing move. Join us and you’ll have intense and fulfilling years doing life-changing work in a fun, inventive, soulful culture.

The Opportunity

As the first Strategic Change Manager, you’ll play a central role in helping our enterprise clients navigate transformation. You’ll design and guide communications strategies that build belief, inspire action, and sustain momentum across every level of the organization. This role is about leading change through communications—not just delivering messages, but shaping the story that makes change possible.

What You’ll Do

• Lead change communications strategy for major enterprise deployments, designing narratives and messaging architectures that inspire adoption and alignment.
• Map stakeholders and cascade paths, identifying champions and skeptics, and design strategies that build trust across complex organizations.
• Develop and deliver campaigns across multiple channels (email, live events, digital platforms, executive forums) with quality and consistency that earns credibility.
• Equip managers and frontline leaders with toolkits, talking points, and coaching to act as multipliers of change.
• Sense and adapt in real time—establish listening loops and use insights to refine messaging and interventions.
• Integrate with cross-functional teammates to ensure strategy, comms, and data insights reinforce one another.
• Balance spikes in intensity—owning launch campaigns and events while planning for sustainable delivery across the adoption journey.

Qualifications (and how to apply)

• Deep experience in change management, organizational transformation, or human capital consulting.
• Proven communications expertise, from strategy to storytelling to polished execution across multiple formats and channels.
• Multi-disciplinary skillset that spans change, comms, and experience design—you can think like a consultant and deliver like a marketer.
• Creative and tactical chops, with an eye for quality in copy, visuals, and user experience.
• Resilience and adaptability in managing intense launch cycles and quieter sustain phases without burning out.
• A builder’s mindset—you thrive in ambiguity, enjoy writing the playbook, and don’t need a big team to get started.
• Enterprise client experience, ideally in large-scale, global organizations where complexity is the norm.

AI at BetterUp

Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We are looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact.

Workforce Policy & Location

• We are a hybrid company with a focus on in-person collaboration when necessary. Expected to be available to work from one of our office hubs at least 2 days per week, or 8 days per month.
• Our US hub locations include: Austin, TX; New York City, NY; San Francisco, CA; and the Washington, DC metro area. Please ensure you can realistically commit to this structure before applying.

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to [e-mail]