Senior Center Programs & Customer Experience Specialist

Gfoat; Bedford (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Gfoat is hiring a Customer Service Associate (CSA) to oversee Parks and Recreation facilities, particularly the Bedford Senior Center. The CSA manages participant registrations, provides information, and maintains records. Strong communication skills and a high school diploma are required.

The role involves administrative support and a commitment to customer service throughout various activities in the center.

Qualifications

• Ability to read and interpret documents such as safety rules and operating instructions.
• Ability to write routine reports and correspondence.
• Ability to perform basic mathematical operations.

Responsibilities

• Registers program participants and manages payments.
• Answers incoming calls and provides information.
• Maintains accurate records and logs of participants.

Skills

Customer service skills

Communication

Basic mathematical skills

Organizational skills

Education

High School Diploma / GED

Job description

Gfoat is hiring a Customer Service Associate (CSA) to oversee Parks and Recreation facilities, particularly the Bedford Senior Center. The CSA manages participant registrations, provides information, and maintains records. Strong communication skills and a high school diploma are required.

The role involves administrative support and a commitment to customer service throughout various activities in the center.