Senior Center Assistant

Area Agency on Aging of Northwest Arkansas; Fayetteville (AR); On-site; USD 15,000 - 21,000; Part time

Job summary

Area Agency on Aging of Northwest Arkansas is seeking a part-time Senior Center Assistant to greet participants, help with registration, and support daily operations at the Senior Center in Fayetteville. You will assist in planning fundraising events, processing donations, growing the volunteer program, and helping in the kitchen and office, all while following safety and privacy standards.

This role offers part-time hours in a busy office environment with opportunities to work with volunteers

Qualifications

• High school diploma required; must read/write/speak English.
• Must be 21 years of age or older; substitutions allowed with approval.

Responsibilities

• Greet and register daily participants at the welcome desk 8:00 a.m. - 12:15 p.m.; assist with check-ins.
• Assist Senior Center Director in planning and conducting special fundraising events.
• Coordinate with staff and volunteers to advertise events and obtain donations; manage donations records.
• Grow the volunteer program and track volunteers and hours; coordinate with RSVP and other agencies.
• Assist in kitchen duties as needed and answer office phones; help with taxi and meal route coordination.

Skills

Customer service

Volunteer coordination

Donor handling

Multitasking

Education

High school diploma

Tools

Donation database

Job description

The SENIOR CENTER ASSISTANT works under the direct supervision of the Senior Center Director. Greets Center participants and assists with daily registration; collects donations and records donations in database; works with Senior Center Director on special projects and fund-raising events; grows the volunteer program for the Senior Center; assist in kitchen as needed; follows all safety, health and fire prevention standards; performs other duties as assigned.

JOB DUTIES AND RESPONSIBILITIES:

• ASSISTS CENTER PARTICIPANTS: performs all duties required to greet and register daily participants in a friendly and professional manner. Operates the welcome desk, scanning participants in and providing any additional center information as needed from 8:00 a.m. - 12:15 p.m. Focuses on the busiest check-in times of 8:45-10:15 and 11:15-12:15.
• ASSISTS CENTER DIRECTOR IN PLANNING AND CONDUCTING SPECIAL FUND-
• RAISING EVENTS FOR THE CENTER: Coordinates with Senior Center Director, Food Service Manager, and volunteers to create menus, themes, flyers, and advertising for Tuesday evening dances. Contacts local restaurants and food suppliers for donations as needed. Works with staff, volunteers, and interns on special projects, center programs and other events as directed by the Senior Center Director.
• ASSISTS IN RECORD KEEPING OF CENTER DONATIONS: Collect all donations that are mailed to the Senior Center and process them, including entering the amount and information into the center's donation database. Include donation checks that are placed in the Meal Donations box that are related to the Meals on Wheels program, while working closing with the daily money counters.
• ASSISTS IN GROWTH OF CENTER'S VOLUNTEERPROGRAM: Focuses on growing our
• volunteer program within the Senior Center. Coordinate with RSVP and other agencies to organize projects within and outside of the Senior Center; track volunteers and hours worked.
• ASSISTS IN KITCHEN AS NEEDED: will assist kitchen staff in such areas as serving the meal, cleaning up, dishwashing, etc. as needed.
• ASSISTS IN OFFICE AS NEEDED: will answer Center's telephones in the office and assist with taxi and meal route coordination as needed.
• CARRYS OUT ASSIGNMENTS TO THE BEST OF ABILITY. Assignments or schedules are not to be changed by the employee without the knowledge and permission of the immediate supervisor.
• FOLLOWS ALL SAFETY, HEALTH AND FIRE PREVENTION STANDARDS: will followall rules, regulations and guidelines to ensure the center is in compliance; will inform CenterDirector of any deficiencies or problems of the center.
• ABIDES BY THE PRIVACY PRACTICES: as developed by THE AREA AGENCY ONAGING OF NORTHWEST ARKANSAS, INC. designed to protect the privacy, use and disclosure of protected health information and is used in accordance with Federal Requirements (HIPAA).
• MAINTAINS CLIENT CONFIDENTIALITY AND PRIVACY: does not discuss or gossip about client; ensures that all information contained in the client file is kept confidential and not given to the public.
• ATTENDS JOB-RELATED TRAINING AS REQUIRED.
• PERFORMS OTHER DUTIES AS ASSIGNED.

MINIMUM QUALIFICATIONS:

The formal education equivalent of a high school diploma. Must be able to read, write, speak and understand English. Must be 21 years of age or older. Other job-related education and/or experience may be substituted for all or part of these basic requirements upon approval of the Board of Directors' or the Executive Director if such substitution does not violate program regulations.

PHYSICAL AND MENTAL REQUIREMENTS:

• Ability to communicate with employees, supervisors and other contacts verbally and/or in writing
• Ability to understand and follow verbal and written instructions, guidelines, policies and procedures
• Ability to handle stressful situations
• Ability to complete complex paperwork/forms required to document time and work completed
• Ability to make decisions and do problem solving
• Ability to maintain an acceptable attendance pattern
• Ability to do multi-tasking with minimal errors
• Ability to stand or sit for long periods of time
• Ability to grasp, reach, bend, stoop, kneel, squat, climb and move about freely
• Ability to travel both short and long distances
• Ability to lift objects up to 25 pounds
• Ability to perform minimal heavy lifting and carrying
• Ability to work with minimal supervision
• Ability to work as a team member
• Ability to perform duties in accordance with safety guidelines
• Working environment is primarily an office setting, with some outside building

JOB CLASSIFICATION: Non-Exempt

PLEDGE OF CONFIDENTIALITY:

Information regarding a client of this agency shall not be released to any source outside of this agency without the signed permission of the client. Furthermore, information will only be released internally on a :need-to-know basis. Employee will not discuss client cases outside the office or with anyone not employed by this.

Basic Qualifications

• Formal education equivalent of a high school diploma.
• Must be able to read, write, speak and understand English.
• Must be 21 years of age or older.
• Other job-related education and/or experience may be substituted for all or part of these basic requirements upon approval of the Board of Directors' or the Executive Director if such substitution does not violate program regulations.

Additional Information

This position is part-time (20 hours per week).