Senior Catering Sales Manager

Hotel Viata; Austin (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Pacific Hospitality Group is seeking an experienced catering/event sales professional for our hotel portfolio in Austin, TX. You will drive revenue by selling public space, food & beverage, and function planning services to corporate and social clients.

You will build long-term client relationships, respond to RFPs, present proposals, and coordinate with hotel departments to plan details, services, and decor. A hospitality degree is preferred and 2+ years of related sales experience is required.

Qualifications

• 2+ years of catering/event sales in a hotel/resort or winery.
• Experience with multi-cultural weddings or events desired.
• Knowledge of cost control for events and meetings.
• Solid knowledge of hotel service standards and guest relations.

Responsibilities

• Sell the public space, food & beverage, and function planning services to clients.
• Establish and maintain client relationships to maximize revenue.
• Solicit new business opportunities and develop market relationships.
• Respond to RFPs, outline space/menus/facilities, and quote prices.

Skills

Catering/Event Sales

Negotiation

Client Relationship

Hotel Service Standards

Education

Bachelor's degree in Hospitality

Job description

Job Description

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long‑term holds that enable us to grow our business and our team members.

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

What You Will Accomplish

Achieves or exceeds sales goals by effectively selling the public space, food and beverage, and function planning services of the property. Establishes new client relationships and maintains existing relationships to maximize revenue.

• Actively solicits new business opportunities through prospecting new customers (including groups, travel managers, travel agents and consumers). Uses network channels to open doors to new customers. Seeks methods to penetrate key business activities within the marketplace and finds profitable ways to bring this business to the hotel. Research information on market and trends and the clients supporting those markets locally.
• Actively participates in industry related organizations. Attends trade shows, community events and industry meetings to develop business. Participates in Sales blitzes. Makes onsite and field presentations to prospective clients. Participates in pre‑event meetings, training and other sales‑related meetings as required.
• Develops long‑term relationships with clients or potential clients by maintaining consistent verbal and written communications and providing good customer service.
• Analyzes requirements of business opportunities. Researches and maintains knowledge of market trends, competition and customers. Responds to RFP’s. Outlines available hotel space, menus and facilities. Quotes prices. Meets with clients and hotel department managers to plan function details, space requirements, food service and decor. Prepares correspondence to customers, internal booking reports and client data.
• Maintains detailed information about clients/prospective clients and enters data into property's computer systems.
• Attends Business Review Meetings. Research new companies. Creates and implements direct mailing campaigns. Attends training. Makes presentations.
• Conducts familiarization trips. Participate in local community to develop business.

What You Will Bring

• Two or more years of related catering/event sales experience in a similar sized hotel/resort or winery operation.
• Experience working with multi‑cultural weddings or events desired.
• Knowledge of cost control measures (i.e. labor, food and beverage and materials) involved with events and meetings desired.
• Solid knowledge of hotel service standards, guest relations and etiquette. Ability and experience in successfully selling and working in a high volume, time sensitive environment.

Great if you have

• Bachelor’s degree in Hospitality
• Ability to learn, follow and maintain effective sale processes designed to attain maximum revenue while ensuring adherence to established operating criteria.
• Strong knowledge of sales techniques with strong skills and ability to negotiate and close sales.
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.