Senior Casino Surveillance Lead

Casino Omaha; Onawa (IA); Presencial; USD 40.000 - 60.000; Jornada completa

Descripción de la vacante

Blackbird Bend Casino seeks a vigilant Surveillance Operator to monitor gaming areas with CCTV and to document all activities. You will generate comprehensive reports, provide testimony when required, and support audits and risk assessments while maintaining confidentiality and delivering courteous service to guests.

Qualifications include 18+ years, a high school diploma or equivalent, 1 year in casino surveillance, and the ability to obtain a gaming license. Supervisory experience is valued.

Formación

• Must be 18 years or older.
• High school diploma or equivalent required.
• At least 1 year experience in casino surveillance.
• Able to obtain and maintain a valid gaming license.
• At least 1 year supervisory experience.

Responsabilidades

• Operate a closed circuit television system to monitor gaming and money-handling activity.
• Record irregular gaming activity through detailed reports.
• Operate surveillance equipment including monitors, switches, computers, controllers, and cameras.
• Prepare Daily Activity, Incidents, and Surveillance Special Reports as required.
• Provide written and oral court testimony when necessary.
• Brief incoming shift and inform Casino Management of issues.
• Maintain confidentiality of information within the department.
• Assist in audits and risk assessments as needed.
• Provide exceptional customer service to patrons in a professional manner.

Conocimientos

Attention to detail

Communication skills

Customer service

Team player

Problem solving

Educación

High school diploma or equivalent

Herramientas

CCTV systems

Camera operation

Descripción del empleo

Blackbird Bend Casino seeks a vigilant Surveillance Operator to monitor gaming areas with CCTV and to document all activities. You will generate comprehensive reports, provide testimony when required, and support audits and risk assessments while maintaining confidentiality and delivering courteous service to guests.

Qualifications include 18+ years, a high school diploma or equivalent, 1 year in casino surveillance, and the ability to obtain a gaming license. Supervisory experience is valued.