Senior Case Manager & Programs Lead (Queens)

ACMH, INC.; New York (NY); On-site; USD 64,000 - 79,000; Full time

Benefits offered by this job

Generous benefits

Job summary

ACMH, INC. is seeking a Senior Case Manager/Assistant Program Director for the Queens Treatment Apartment (QTA). The role focuses on case coordination, service delivery, and assisting the Program Director with overall operations of the Housing Program.

The position is located in Queens with a Monday–Friday 9:00am–5:00pm schedule. A Master’s or equivalent in psychology with residential mental health experience is required. Join a mission-driven team dedicated to equity and comprehensive care.

Qualifications

• Master’s degree in psychology or related field or Bachelor’s degree with significant experience in the field.
• Understanding of evidence-based practices in rehabilitation and recovery.
• Experience in mental health residential settings.

Responsibilities

• Conducts home visits on a regular basis for assigned case load.
• Obtains psychosocial histories and conducts functional skills assessments.
• Establishes and maintains liaison with primary provider of psychiatric care.
• Assures access to psychiatric, substance abuse and medical services, and entitlement benefits.
• Monitors client medication, including adherence and side-effects.
• Develops an individualized rehabilitation plan (Service/Support Plan) in accordance with client needs, strengths, and goals and in consultation with the treatment team and others of the client’s choice.
• Delivers community rehabilitation services according to individual need.
• Documents client response to service, progress and regressions, and regularly updates the Service/Support Plan.
• Trains clients in safety procedures, conducts fire drills and self-preservation tests.
• Prepares residents for transition to independent living and makes necessary referrals.
• Facilitates crisis intervention in the event of an emergency.
• Staffs Emergency Phone on a rotating basis.
• Maintains client charts and submits necessary notes and reports, including incident reports, in compliance with agency procedures.
• Oversees maintenance of apartments, inventories furniture, and alerts program director of maintenance problems.
• Attends in-service training as requested by supervisory personnel.
• Provides coverage as needed for other staff on the program team.
• Serves as “Qualified Mental Health Staff Person”.
• Ensures delivery of program services according to agency policies and procedures.
• Ensures compliance with applicable NYS OMH regulations.
• Acts as supervisor on duty in the absence of the director.
• Supervisory, program management, quality assurance, and other duties as assigned.

Skills

Leadership

Mentoring

Case management

Liaison with psychiatric care

Education

Master’s degree in psychology

Bachelor’s degree in psychology

Job description

ACMH, INC. is seeking a Senior Case Manager/Assistant Program Director for the Queens Treatment Apartment (QTA). The role focuses on case coordination, service delivery, and assisting the Program Director with overall operations of the Housing Program.

The position is located in Queens with a Monday–Friday 9:00am–5:00pm schedule. A Master’s or equivalent in psychology with residential mental health experience is required. Join a mission-driven team dedicated to equity and comprehensive care.