Senior Case Manager: Lead, Coordinate & Advocate

Samaritan Daytop Village, Inc.; New York (NY); On-site; USD 40,000 - 54,000; Full time

Job summary

Samaritan Daytop Village seeks a Senior Case Manager to lead and coordinate case management services for an assigned caseload within its health and human services programs in New York.

The role involves supervising staff, ensuring contract compliance, and conducting thorough case documentation and counseling. A flexible schedule and experience with diverse populations are required to support recovery and rehabilitation efforts.

Qualifications

• High School Diploma or Equivalent with five (5) years of experience preferably supervising Case Managers within transitional/shelter programs or related setting.
• Associates Degree in Human Services or related field with at least two-three (2-3) years of experience supervising Case Managers within transitional/shelter programs or related settings.
• Bachelor’s Degree in Human Services with at least one-two (1-2) years of experience supervising Case Managers within transitional/shelter programs or related settings.
• Working knowledge of substance abuse treatment modalities and client self-help/support modalities.
• Available to work a flexible schedule as needed in response to participant and staff needs.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.

Responsibilities

• Coordinates, guides, and supervises activities of direct reporting staff.
• Provides direct supervision of Case Managers.
• Communicates all aspects of contract requirements to staff.
• Leads and participates in administrative and staff meetings as required.
• Troubleshoots problems and makes decisions in accordance with program policies, procedures, and protocols.
• Monitors clients’ progress toward their goals and documents via progress notes.
• Conducts periodic reviews of all case documentation to ensure accuracy, completeness, and clarity.
• Conducts chart auditing of client files.
• Directly manages a case portfolio of approximately 25 clients.
• Participates in monitoring therapeutic environment to ensure behavioral guidelines are followed and positive interpersonal relationships.
• Provides individual counseling and facilitation of caseload group meetings and other assigned groups.
• Provides psycho-education and counseling germane to chemical dependency and relapse prevention.
• Administers appropriate behavioral interventions as needed.
• Participates in assessment screenings to determine client needs/preferences; formulates and implements treatment, transition, and discharge/continuing care planning collaboratively with individual clients.
• Attends case conferences and other meetings as scheduled.

Skills

Case management

Counseling

Supervisory experience

Staff supervision

Education

High School Diploma or Equivalent with 5 years supervising Case Managers

Associate Degree in Human Services (2-3 years supervising)

Bachelor’s Degree in Human Services (1-2 years supervising)

Job description

Samaritan Daytop Village seeks a Senior Case Manager to lead and coordinate case management services for an assigned caseload within its health and human services programs in New York.

The role involves supervising staff, ensuring contract compliance, and conducting thorough case documentation and counseling. A flexible schedule and experience with diverse populations are required to support recovery and rehabilitation efforts.