Senior Case Manager — Behavioral Health & Housing

Socket.dev; Anchorage (AK); On-site; USD 48,000 - 64,000; Full time

Job summary

Catholic Social Services (CSS) in Anchorage, Alaska, seeks a Case Manager to provide behavioral health case management, build individualized service plans, and coordinate housing and recovery services. You will collaborate with the care team to access resources and promote client stability.

The role emphasizes trauma-informed care, community resources, and ongoing advocacy to help clients achieve stable housing and well-being within a supportive nonprofit environment.

Qualifications

• Minimum Education Qualification: High School Diploma or GED.
• Minimum Education Qualification: Bachelor’s degree in social work, human services, social services, addiction, counseling, psychiatric nursing, or psychology.

Responsibilities

• Engage and outreach to prospective clients who are unhoused and provide interventions outlined in the individualized care plan.
• Quickly connect clients to appropriate community resources, ensuring they receive the necessary behavioral health, housing, medical, and employment services.
• Act as a liaison between clients and other providers, ensuring continuity of care and services.
• Accurately document all client interactions, including case notes and updates to client records, in compliance with agency standards.
• Maintain detailed documentation to meet a minimum of 50% billing rate.
• Provide crisis intervention when necessary, offering immediate support to clients in behavioral health or housing crises.
• Monitor client progress, conducting follow-up contacts to assess housing, treatment, and health status.
• Advocate for clients in securing housing, mental health services, and any other support needed.
• Work with clinical teams to coordinate service delivery, including assisting with intake, scheduling, and care planning.
• Share monthly case management statistics with the program director and ensure effective service coordination.
• Maintain up-to-date knowledge of community behavioral health and housing resources.

Skills

Accountability

Adapting to Change

Confidentiality

Communicating Effectively

Cultural Competence

Decision Making/Judgment

Delivering High-Quality Work

Results Orientation

Teamwork

Stress Tolerance

Empathy

Education

High School Diploma or GED

Bachelor’s degree in social work / related fields

Tools

Microsoft Office Suite

Job description

Catholic Social Services (CSS) in Anchorage, Alaska, seeks a Case Manager to provide behavioral health case management, build individualized service plans, and coordinate housing and recovery services. You will collaborate with the care team to access resources and promote client stability.

The role emphasizes trauma-informed care, community resources, and ongoing advocacy to help clients achieve stable housing and well-being within a supportive nonprofit environment.