Case Manager I

Catholic-Social-Services; Anchorage (AK); On-site; USD 49,000 - 55,000; Full time

Job summary

Catholic-Social-Services in Anchorage, AK, is seeking a Case Manager to provide behavioral health case management and assist clients with housing stability. You will implement individualized service plans and work with a care team to access needed services.

The role supports a career development pathway within CSS, offering opportunities for advancement from Case Manager I to IV as you gain experience and certifications.

Qualifications

• Education: High School Diploma or GED.
• Experience: 1 year as CSS Assistant Case Manager or in a related direct service role.
• Education: Bachelor’s degree in social work, human services, counseling, or related fields (or 4 years of applicable experience).
• Training: Certification as a Counselor Technician or Chemical Dependency Counselor (Levels I or II) required.

Responsibilities

• Provide behavioral health case management services and implement individualized service plans.
• Collaborate with the client’s care team to access needed services and promote housing stability.

Skills

Case management

Behavioral health

Communication

Teamwork

Education

High School Diploma or GED

Bachelor’s degree in social work or related fields

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time - Hourly Service Anchorage, AK, US

3 days ago Requisition ID: 1256

Salary: $24.00 Annually

POSITION SUMMARY

The Case Manager provides clients with essential behavioral health case management services, focusing on implementing individualized service plans to address behavioral health needs, substance use challenges, and housing stability. This position works collaboratively with other members of the client’s care team to identify and access services necessary for the client to stabilize and achieve their goals.

We are committed to fostering professional growth by offering a Case Manager Career Development Pathway. CSS provides the training and support needed for case managers to develop their skills, earn certifications, and promote through the career pathway from Case Manager I to IV.

Case Managers may be hired as Level 1 or Level 3 depending on qualifications.

• Education: High School Diploma or GED
• Experience: 1 year as a CSS Assistant Case Manager or in a related direct service role
• Promotion: After 1 year as a CSS Case Manager I, team members are eligible for promotion to Case Manager II
• Education: Bachelor’s degree in social work, human services, counseling, or related fields (or 4 years of applicable experience)
• Experience: 4 years of relevant experience equivalent to a CSS Case Manager
• Training: Certification as a Counselor Technician or Chemical Dependency Counselor (Levels I or II) required
• Promotion: After 2 year as a CSS Case Manager III, team members are eligible for promotion to Case Manager IV

ABOUT US

CSS is a Catholic human and social services agency and behavioral health care provider that welcomes people of all faiths through its programs and employment. We provide help for our Alaskan neighbors through a variety of supportive service programs, including emergency shelter, food stability, housing, case management, and refugee assistance. CSS empowers individuals and families on their path to permanent stability, creating thriving communities for all. Located in Anchorage, Alaska, CSS is a nationally accredited organization through the Council on Accreditation (COA), which recognizes that CSS provides high quality services that meet best practice standards in the social service field.

Mission:

To promote the physical, spiritual and mental welfare of persons in need in the community.This mission is achieved by:

• Offering charitable assistance to those in need, especially persons who are poor
• Developing and conducting programs to strengthen and support families and the dignity of the human spirit
• Administering the Corporal Works of Mercy and Gospel of Jesus Christ as defined by the magisterium of the Roman Catholic Church and envisioned by the traditional concepts of Catholic Social Teaching and Action through the laity
• And advocating for social justice for the common good of all

ABOUT OUR PROGRAM/DEPARTMENT

This program provides supportive services to adults who are unhoused in the Anchorage community. The program is dedicated to helping individuals move from crisis to stability, improving their quality of life, and empowering them to achieve their full potential. Through this collaborative, trauma-informed approach, we support each client in their unique journey toward healing, stability, and lasting well-being. We do this by providing behavioral health support, health and wellness, housing assistance, and peer support.

REQUIRED COMPETENCIES

Accountability: Takes ownership for delivering on commitments; owns mistakes and uses them as opportunities for learning and development; openly discusses their actions and their consequences both good and bad; can identify strengths and developmental opportunities and leverages insight to adjust to improve their effectiveness; courage to have difficult conversations.

Adapting to Change: Accepts and adapts to change in a professionally appropriate and thoughtful manner. Is willing to offer a different perspective or approach and yet knows when and how to stand down graciously and accept a well-thought-out decision. Embraces change.

Confidentiality: Maintains the highest level of confidentiality regarding CSS’s records and information.

Appropriately uses internal confidential information for business purposes only.

Communicating Effectively: Shares information. Listens and involves others. Conveys ideas in a manner that engages others and helps them understand and retain the message.

Cultural Competence: Demonstrates cultural competence and sensitivity with diverse groups across lines of race, ethnicity, religion, gender, socio-economic group, sexual orientation, and other identifiers.

Decision Making/Judgment: Approaches problems and decisions methodically and objectively; involve others as needed; uses sound judgment in making decisions and understanding the impact on themselves, customers, their team, and the organization; conducts the appropriate analysis to identify the symptoms and root cause of issues; makes timely decisions.

Delivering High-Quality Work: Makes sure responsibilities central to the role meet all requirements and expectations. Finishes tasks promptly and critically reviews work to ensure quality and accuracy. Considers impact of work to others and takes steps to mitigate.

Results Orientation: Is focused on outcomes and accomplishments; follows through on commitments; can be counted upon to successfully execute on goals; motivated by achievement and a need for closure; has an attention to detail and is both efficient and effective in achieving a high level of measurable outcomes; persists in achieving goals despite obstacles.

Teamwork: Interacts with people effectively. Encourages and respects the input of all team members. Communicates openly and honestly. Cooperates within the team and across the agency.

Stress Tolerance: Displays emotional resilience. Deals with difficult and adverse events while maintaining professionalism and caring. Responds appropriately in the face of tension, emotion, and resistance. Seeks support from others when necessary and uses appropriate coping techniques.

Empathy:Providesem