Senior Case Management Leader - Hybrid NH/ME

massgeneralbrigham; Dover (NH); Hybrid; USD 59,000 - 142,000; Full time

Job summary

Mass General Brigham Community Physicians, Inc. seeks a supervisor for the Case Management program to oversee daily operations, supervise Case Managers and interns, and coordinate assessments and discharge planning.

The role involves ensuring adherence to care management standards, evaluating outcomes, and collaborating with leadership to drive improvements within a hybrid work model in NH/ME regions.

Qualifications

• Bachelor's Degree Nursing required or Master's Degree Social Work required.
• LICSW license in MA/NH or RN license in MA/NH required.
• 3+ years supervisory/management experience in healthcare setting required.
• 3+ years of experience in case management, utilization review, or discharge planning required.

Responsibilities

• Provide day-to-day supervision to Case Managers and interns/students as appropriate.
• Ensure staff complete psychosocial assessments covering psychological, social and environmental concerns, including evaluation of mental status.
• Review daily referrals and screenings of patients.
• Audit case file on a regular basis for completeness and accuracy.
• Assist in discharge planning as required.
• Adhere to care management policies, procedures, federal, state, and local requirements, and NCQA compliance.

Skills

Supervisory experience

Case management

Discharge planning

Communication skills

Education

Bachelor's Degree Nursing

Master's Degree Social Work

Job description

Mass General Brigham Community Physicians, Inc. seeks a supervisor for the Case Management program to oversee daily operations, supervise Case Managers and interns, and coordinate assessments and discharge planning.

The role involves ensuring adherence to care management standards, evaluating outcomes, and collaborating with leadership to drive improvements within a hybrid work model in NH/ME regions.