Healthcare Case Management Lead | Hybrid

Mass General Brigham; Dover (NH); Hybrid; USD 59,000 - 142,000; Full time

Job summary

Mass General Brigham Community Physicians, Inc. is seeking a seasoned supervisor to oversee case management staff and ensure timely, patient-centered care.

You will coordinate psychosocial assessments, discharge planning, and service coordination with families, providers, and leadership to improve outcomes. You will guide staff in adherence to standards, contribute to program development, and support continuous improvement in a complex healthcare environment across New Hampshire and southern

Qualifications

• Bachelor's Degree in Nursing required or Master's Degree in Social Work required.
• Licensed Independent Clinical Social Worker (LICSW) in MA/NH required or Registered Nurse (RN) in MA/NH required.
• 3+ years supervisory or management experience with professional staff in a healthcare setting required.
• 3+ years of experience in case management, utilization review, or discharge planning required.

Responsibilities

• Provide day-to-day supervision to Case Managers and interns/students as appropriate.
• Ensure staff complete psychosocial assessments covering psychological, social and environmental concerns, including evaluation of mental status.
• Review daily referrals and screenings of patients.
• Audit case file on a regular basis for completeness and accuracy.
• Assist in discharge planning as required.
• Adhere to professional standards, care management policies and procedures, and regulatory requirements.

Skills

Supervisory experience

Case management experience

Healthcare setting

Analytical ability

Communication skills

Education

Bachelor's Degree Nursing

Master's Degree Social Work

Job description

Mass General Brigham Community Physicians, Inc. is seeking a seasoned supervisor to oversee case management staff and ensure timely, patient-centered care.

You will coordinate psychosocial assessments, discharge planning, and service coordination with families, providers, and leadership to improve outcomes. You will guide staff in adherence to standards, contribute to program development, and support continuous improvement in a complex healthcare environment across New Hampshire and southern