Senior Case Management Supervisor - Hybrid Role

Mass General Brigham Community Physicians; Dover (NH); Hybrid; USD 59,000 - 142,000; Full time

Benefits offered by this job

Hybrid work model

On-site at Wentworth Health Partners

Job summary

Mass General Brigham Community Physicians, Inc. is seeking a Case Manager Supervisor to lead the clinical case management team and coordinate services across counties.

You will oversee staff, review referrals, and participate in program development and quality improvement. The role supports outreach and enrollment efforts, ensures compliance with care management standards, and collaborates with providers, families, and community partners to create effective care plans.

Qualifications

• Bachelor's Degree Nursing or Master's in Social Work required.
• Licenses: LICSW in MA/NH or RN in MA/NH required.
• Minimum 3 years supervisory/management experience in healthcare.

Responsibilities

• Provide day-to-day supervision to Case Managers and interns.
• Perform psychosocial assessments covering mental, social and environmental concerns.
• Review daily referrals and screenings of patients.
• Audit case files for completeness and accuracy.
• Assist in discharge planning as required.
• Adhere to care management policies, NCQA standards and regulations.

Skills

Supervisory experience

Healthcare teamwork

Analytical thinking

Communication skills

Education

Bachelor's Degree Nursing

Master's Degree Social Work

Job description

Mass General Brigham Community Physicians, Inc. is seeking a Case Manager Supervisor to lead the clinical case management team and coordinate services across counties.

You will oversee staff, review referrals, and participate in program development and quality improvement. The role supports outreach and enrollment efforts, ensures compliance with care management standards, and collaborates with providers, families, and community partners to create effective care plans.