Senior Carrier Sales Representative

AFC Worldwide Express, Inc.; Phoenix (AZ); On-site; USD 85,000 - 110,000; Full time

Job summary

AFC Worldwide Express, Inc. is seeking a Strategic Procurement Executive in the Phoenix area to lead sourcing and partner carrier development.

You will manage customer loads, cover pickup/transit/on-time delivery, and drive margin improvements through carrier negotiations and TMS discipline. Ideal candidates bring 5+ years in full truckload logistics, familiarity with McLeod TMS, and strong communication and negotiation skills.

Qualifications

• 5+ years’ experience in a full truckload environment.
• Experience with transportation management systems and loads boards; McLeod preferred.
• Knowledge of FMCSR and transportation regulations.
• Strong negotiation and communication skills.
• Willingness to relocate for job advancement.

Responsibilities

• Manage and continually develop business relationships with customers and carriers.
• Ensure freight coverage from pickup to on‑time delivery.
• Recruit and source contract carriers and validate eligibility.
• Present multiple transportation options to customers.
• Negotiate rates with partner carriers to maintain competitive pricing.
• Dispatch carriers and update loads in the TMS.
• Maintain contact with carriers and internal partners about issues.
• Track and trace freight from origin to destination and resolve issues.
• Develop carrier base by outbound calls to expand coverage.
• Communicate with partner carriers about equipment and hauling needs.
• Input data into the TMS to ensure system integrity.
• Provide unmatched customer service through daily conversations.

Skills

Negotiation

Communication

Relationship building

Customer service

Time management

Education

Bachelor’s Degree in Business

High School Diploma or GED

Tools

McLeod TMS

Job description

Strategic Procurement Executive

is an experienced logistics professional responsible for sourcing and developing partner carrier relationships. This includes managing both existing and future customer loads - including pickup, transit, and on‑time delivery - while maximizing margins and providing exceptional service.

Strategic Procurement Executive responsibilities and essential job functions include, but are not limited to the following:

• Manage and continually develop business relationships with our customers and carriers
• Ensure that customers freight is covered by managing the pickup, transit and on‑time delivery
• Recruit and source contract carriers and validate contract eligibility
• Present multiple modes of transportation options to your customer base
• Negotiate rates with partner carriers to ensure we are able to continue to offer competitive rates to our customers
• Dispatch carriers and properly update loads within our transportation management system
• Maintain contact with carriers and internal business partners to ensure the shipper and consignee are aware of any challenges or issues that may arise
• Consistently track and trace freight movements from origination to destination taking full responsibility for any occurrences while solving them both constructively and efficiently
• Continuously develop the carrier base by making outbound calls to build new relationships and expand coverage solutions for our customers
• Communicate daily with partner carriers to understand where their equipment is located and what type of haul they are looking to cover
• Utilize partner carriers truck lists and external load boards to assist with matching customer needs with carrier abilities
• Timely and accurately input information into the transportation management system to ensure system integrity
• Provide unmatched Customer Service through daily conversations, actively listening to customers in order to identify needs, provide solutions, educate and build relationships

Qualification, Knowledge, Skills, and Abilities:

• High school Diploma or GED
• Bachelor’s Degree in Business or similar field of study with emphasis in:Supply Chain, Transportation, Logistics, Sales, Marketing, or International Business preferred
• 5+ years’ experience working in a full truckload environment
• Previous experience with transportation management systems and loads boards; McLeod preferred
• Previous experience in some or all of the following modes a plus: dry van, expedited, flatbed, oversized loads, refrigerated and intermodal
• Have the drive, assertiveness, passion, and dedication to succeed in the logistics
• Ability to thrive in a fast-paced environment with rapidly changing priorities
• Ability to handle and prioritize high call volumes and customer inquiries while exuding a high level of customer service
• Strong negotiation, communication and relationship-building skills
• Knowledge and understanding of transportation guidelines and regulations
• Knowledge and understanding of the Federal Motor Carriers Safety Regulations (FMCSR)
• Knowledge of local market geography, transportation arteries and traffic patterns a plus
• Strong communication skills, both written and oral, and inter‑personal skills, with the ability to clearly and effectively communicate with people at all levels of the organization
• Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing unmatched customer service
• Proficiency with Microsoft Office Suite
• Ability to work flexible schedule
• Willingness to relocate for job advancement a plus