Senior Care Partnerships Lead (Field-Based)

Always Best Care Senior Services; Knoxville (TN); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Company vehicle

Paid time off

Bonus opportunities

Health insurance

Job summary

Always Best Care Knoxville is seeking a Senior Care Liaison to pioneer relationship-based growth through strategic outreach and referral development. You will travel Knox County and surrounding communities to meet hospitals, physicians, and senior services providers, promoting both home care and placement services.

Your role focuses on delivering exceptional customer experiences and building trusted partnerships.

Qualifications

• Minimum of two years of successful sales, marketing, healthcare, senior services, hospice, home health, or related experience preferred.
• Demonstrated success in relationship-based business development.
• Strong networking and presentation skills.
• Exceptional communication and active listening abilities.
• Highly organized with outstanding follow-through.
• Self-motivated with excellent time management skills.
• Comfortable working independently while contributing to a collaborative team.
• Ability to confidently ask for referrals and close business opportunities.
• Strong problem-solving and decision-making abilities.
• Proficient with Microsoft Office and CRM software.
• Willingness to complete ongoing education and professional development.
• Valid driver's license, reliable transportation, and proof of automobile insurance.

Responsibilities

• Develop and execute strategic business development plans to increase referral volume.
• Build and maintain relationships with referral sources in healthcare and senior services.
• Meet 40–50 professional visits each week with referral partners.
• Schedule regular follow-up visits to build genuine relationships.
• Become the preferred home care resource within the assigned territory.
• Represent Always Best Care at networking events, meetings, and community functions.
• Conduct presentations and staff in-services for healthcare professionals and organizations.
• Increase community awareness through strategic networking and relationship marketing.
• Coordinate tours of senior living communities when appropriate.
• Respond promptly to referrals and inquiries; conduct initial intake conversations.
• Coordinate in-home assessments and help families understand care options.
• Document all sales activity and CRM interactions; submit weekly reports.
• Travel throughout Knox County and surrounding communities; occasional office work.
• Maintain professionalism, confidentiality, and a positive attitude.

Skills

Relationship building

Networking

Sales

Communication

Time management

Self-motivation

Independent work

Tools

CRM software

Microsoft Office

Job description

Always Best Care Knoxville is seeking a Senior Care Liaison to pioneer relationship-based growth through strategic outreach and referral development. You will travel Knox County and surrounding communities to meet hospitals, physicians, and senior services providers, promoting both home care and placement services.

Your role focuses on delivering exceptional customer experiences and building trusted partnerships.