CANCER CENTER FINANCIAL NAVIGATOR, FH - CANCER CENTER ACCESS & COORD

Froedtert Health; United States; Remote; Full time

Job summary

A leading healthcare provider is seeking a Cancer Center Financial Navigator to support patients through their treatment journey. This role involves managing financial guidance, understanding insurance coverage, and ensuring optimal outcomes for patients. Candidates should possess strong organizational and communication skills, with a Bachelor's degree in relevant fields. The position is remote, offering flexible hours and a comprehensive benefits package.

Benefits

Paid Time Off

Career Development Opportunities

Referral Bonuses

Retirement Plans

Comprehensive Health Insurance

Employee Assistance Programs

Qualifications

• Two years of experience in a healthcare setting required.
• Experience in patient navigation or case management preferred.

Responsibilities

• Manage a large patient caseload providing financial guidance.
• Assist with insurance procurement and collaborate with resources.

Skills

Organizational Skills

Communication Skills

Knowledge of Health Insurance

Initiative

Education

Bachelor's degree in Social Work

Bachelor's degree in Business

Bachelor's degree in Finance

Bachelor's degree in Psychology

Bachelor's degree in Nursing

Job description

Discover. Achieve. Succeed. #BeHere

Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility.

This job is REMOTE.

FTE: 1.000000

Shift: Flexible 1st shift 7 am to 5 pm

Job Summary:

The Cancer Center Financial Navigator is a key member of the Cancer Center Financial Services team, responsible for managing a large patient caseload. The role involves providing financial guidance and assistance to new patients throughout their treatment journey, acting as educators, advocates, and liaisons to ensure optimal financial outcomes for patients and the institution. Responsibilities include understanding patients' insurance coverage, assisting with insurance procurement, collaborating with pharmacy and radiology resources, navigating insurance marketplaces, and supporting disability and financial aid processes.

Experience:

• Two years of experience in a healthcare setting is required.
• Experience in patient navigation, case management, managed care, or health insurance is preferred.
• Exemplary customer service skills are preferred.

Education:

• Bachelor's degree in Social Work, Business, Finance, Psychology, or Nursing required.
• Master's degree in Social Work, Psychology, Business, or Nursing preferred.

Skills:

• Strong organizational and communication skills.
• Ability to work independently and take initiative.
• Knowledge of health insurance guidelines, programs, and plans.
• Familiarity with patient assistance and co-pay programs, Medicare, Medicaid, COBRA, and ability to identify new support programs.

Compensation & Benefits:

Hourly pay ranges from $23.20 to $34.34, based on experience. Benefits include paid time off, career development opportunities, partnership with the Medical College of Wisconsin, referral bonuses, retirement plans, comprehensive health insurance, employee assistance programs, and various work-life benefits.

Our health network is a partnership between Froedtert Health and the Medical College of Wisconsin, supporting patient care, research, and education across eastern Wisconsin and beyond.

We are an Equal Opportunity Employer committed to diversity and inclusion. Protected veterans are encouraged to share their status. We maintain a drug-free workplace and provide accommodations during the application process upon request.