Senior Care Admissions & Outreach Coordinator

Homewood Foundation; Hanover (York County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Tuition reimbursement

Health/dental/vision insurance

Retirement contributions

Licensure reimbursement

Job summary

Homewood is seeking an Admissions Coordinator to manage the Nursing Care Center and Assisted Living admissions, handling inquiries, interviews, and tours, and placing new residents to support the facility's occupancy goals.

You will coordinate with referral sources and the interdisciplinary team to determine eligibility, prepare residents for placement, communicate clearly with residents and families, and ensure a smooth admission process aligned with policies and regulations.

Qualifications

• Bachelor’s degree in health care related field preferred or equivalent experience in long term care.
• Ability to read, write and understand English well.
• One year experience in long term care working with geriatric persons.
• Understanding of Medicare/Medicaid regulations and basic nursing terminology.
• Has compassion, understanding and empathy for older persons.
• Must have leadership, initiative and dependability.
• Ability to communicate to residents at a level they can understand.
• Conveys a professional image to residents and the public.

Responsibilities

• Treats all information about residents, their condition, and family as confidential information.
• Complies with established Corporate and Departmental policies and procedures, and maintains established standards and practices.
• Establishes and maintains cooperative relationships with referral and support services in the community.
• Interviews and provides tours to prospective residents and their family/representative(s) reviewing the variety of services offered by Homewood.
• Prepares prospective residents for placement in accordance with Homewood’s policies and Federal and State laws.
• Coordinates pre-admission approval with all third party insurance carriers for proper payment source.
• Provides information to third party insurance carriers and other agencies for residents, applicants and family to ensure authorization.
• Reviews and responds to information from referral sources on prospective residents, working with the interdisciplinary team to determine financial and clinical eligibility for admission to the community.
• Provides a basic orientation to the facility for the resident and family/representative(s).
• Works with all departments in providing a smooth admissions process.
• Maintains a working knowledge of regulations and policies pertaining to admissions.
• Assists the Social Services Coordinator assisted living department and the nursing department with internal resident transfers.
• Participates in the development and implementation of advertising, promotional material and marketing strategies.
• Performs other functions as directed by the supervisor.

Skills

English proficiency

Leadership

Communication

Empathy

Education

Bachelor’s degree in healthcare-related field

Job description

Homewood is seeking an Admissions Coordinator to manage the Nursing Care Center and Assisted Living admissions, handling inquiries, interviews, and tours, and placing new residents to support the facility's occupancy goals.

You will coordinate with referral sources and the interdisciplinary team to determine eligibility, prepare residents for placement, communicate clearly with residents and families, and ensure a smooth admission process aligned with policies and regulations.