Senior Capacity Planning PM: Throughput & Forecasting

Amazon; Arlington (VA); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Parental leave

Job summary

Amazon in Arlington, VA is seeking an experienced Capacity Manager to lead end-to-end planning and throughput strategy, define gearing ratios, forecast capacity, and align inputs from multiple stakeholder teams to ensure scalable operations. The role emphasizes data-driven decisions, building dashboards, leading capacity reviews, and partnering with Finance to align labor and budget.

The candidate should have strong math/statistics background and be comfortable communicating with senior

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to drive improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.

Responsibilities

• Own the capacity planning process end-to-end, from intake to execution readiness.
• Build short/long term operational plans for global sites to optimize staffing costs.
• Define and maintain gearing ratios to align staffing and throughput capacity.
• Operationalize planning mechanisms to address seasonality and volume variability.
• Model throughput scenarios with stakeholders and forecast inputs.
• Develop dashboards and reports to monitor capacity utilization and SLA adherence.
• Lead regular capacity reviews with stakeholders to close gaps between demand and capacity.
• Drive continuous improvements to shorten planning SLAs and increase automation.
• Collaborate with Finance and Programs to align labor and budget assumptions.

Skills

Program management

Data-driven decision making

Senior stakeholder communication

Education

Master's degree or MBA

Tools

AI tools

Job description

Amazon in Arlington, VA is seeking an experienced Capacity Manager to lead end-to-end planning and throughput strategy, define gearing ratios, forecast capacity, and align inputs from multiple stakeholder teams to ensure scalable operations. The role emphasizes data-driven decisions, building dashboards, leading capacity reviews, and partnering with Finance to align labor and budget.

The candidate should have strong math/statistics background and be comfortable communicating with senior