Senior Canada Payments Operations Lead

Webull Financial; New York (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Parental leave

Tuition reimbursement

Wellness benefits

Job summary

Webull Financial is seeking a Senior Banking Associate to oversee daily operations of the Canadian banking infrastructure, including EFT, Interac e-Transfer, wires, bill pay, and FX. You will manage reconciliations, vendor integrations, and incident response while supporting the growth of Webull's banking capabilities across Canada and other markets.

The role requires 4–6 years in banking operations, a current SIE license, and a strong eye for detail and risk mitigation.

Qualifications

• Bachelor's degree in Finance, Economics, Business, or related field.
• 4-6 years in banking or financial services operations with payment processing experience.
• Active SIE license held.
• Experience with EFT, Interac e-Transfer, wires, bill pay and FX for Canada/US a plus.
• Strong analytical skills with reporting, reconciliation, or data analysis.
• Familiarity with fraud techniques and risk management.
• Detail-oriented and able to work under pressure.

Responsibilities

• Manage daily Canadian payment rails (EFT, Interac e-Transfer, wires, bill pay, FX) and ensure seamless processing.
• Investigate instant transfer inquiries, reversals, and account postings; restrict accounts as needed.
• Launch and integrate new money movement products with processors, banks, and clearing firms.
• Build reporting and reconciliation frameworks for new product launches and data integrity.
• Coordinate vendor integrations from kickoff to completion and improve onboarding.
• Draft customer disclosures and UI change reminders; test cash transfer and FX features.
• Serve as primary contact for operational incidents and escalations, including off-hours.
• Resolve client issues through thorough research and timely communication.
• Follow risk controls and escalation procedures during fraud investigations.
• Cross-train on U.S. banking ops to provide backup across markets.
• Review bank statements daily to unfreeze bank links and support international needs.

Skills

Finance degree or related

Analytical skills

SIE license

Cash transaction knowledge

Fraud awareness

Attention to detail

Education

Bachelor's degree in Finance/Economics/Business or related field

Job description

Webull Financial is seeking a Senior Banking Associate to oversee daily operations of the Canadian banking infrastructure, including EFT, Interac e-Transfer, wires, bill pay, and FX. You will manage reconciliations, vendor integrations, and incident response while supporting the growth of Webull's banking capabilities across Canada and other markets.

The role requires 4–6 years in banking operations, a current SIE license, and a strong eye for detail and risk mitigation.