Senior Campaign Operations Manager – Marketing & Automation

JPMorgan Chase; Wilmington (DE); On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorgan Chase is seeking a Senior Associate Campaign Manager within the Marketing Operations team to lead end-to-end marketing campaigns across multiple products and channels.

You will partner with Marketing, Product, Strategy, Legal, Compliance, and Technology to deliver compliant, high-quality campaigns that drive business goals and elevate the customer experience. This role demands strong project management, stakeholder influencing, and analytical capabilities in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years of experience managing complex projects, marketing campaigns, or operational initiatives in a fast-paced environment.
• Strong project management, organizational, and prioritization skills.
• Ability to influence and collaborate effectively across a broad range of stakeholders.
• Strong analytical, problem-solving, and decision-making capabilities.
• Excellent written and verbal communication skills.
• Proven ability to identify improvement opportunities and drive results through execution.

Responsibilities

• Lead end-to-end execution of complex marketing campaigns, ensuring timely delivery, quality, and compliance with established standards
• Partner with cross‑functional stakeholders to coordinate requirements, approvals, testing, and launch activities
• Manage campaign timelines, dependencies, risks, and issue resolution to ensure successful execution
• Ensure customer-facing assets meet legal, regulatory, and operational requirements prior to deployment
• Drive operational excellence through process optimization, control enhancements, and automation initiatives
• Analyze campaign execution performance and identify opportunities to improve effectiveness, scalability, and efficiency
• Influence stakeholders across multiple teams to drive alignment and achieve business objectives
• Support team development through knowledge sharing, mentoring, onboarding, and cross‑training activities
• Contribute to strategic initiatives that enhance campaign management capabilities and improve the customer experience

Skills

Project management

Communication

Analytical

Problem-solving

Education

Bachelor's degree or equivalent experience

Job description

JPMorgan Chase is seeking a Senior Associate Campaign Manager within the Marketing Operations team to lead end-to-end marketing campaigns across multiple products and channels.

You will partner with Marketing, Product, Strategy, Legal, Compliance, and Technology to deliver compliant, high-quality campaigns that drive business goals and elevate the customer experience. This role demands strong project management, stakeholder influencing, and analytical capabilities in a fast-paced environment.