Campaign Operations Lead - Multi-Channel Marketing

JPMorgan Chase & Co.; Wilmington (DE); On-site; USD 85,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Senior Associate Campaign Manager in the Marketing Operations team to lead end-to-end campaign execution across multiple products and channels.

You will partner with Marketing, Product, Strategy, Legal, Compliance, and Technology to deliver compliant campaigns that drive business goals and elevate customer experience. The role requires 3+ years of experience managing complex projects and strong project management, analytical, and communication skills.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years of experience managing complex projects or campaigns.
• Strong PM, organizational, and prioritization skills.
• Ability to influence across stakeholders.
• Analytical, problem solving, and decision-making capabilities.
• Excellent written and verbal communication skills.
• Proven ability to drive results through execution.

Responsibilities

• Lead end-to-end execution of marketing campaigns across products and channels.
• Partner with cross-functional stakeholders to coordinate requirements, approvals, testing and launch activities.
• Manage campaign timelines, dependencies, risks and issue resolution.
• Ensure customer-facing assets meet legal, regulatory and operational requirements prior to deployment.
• Drive operational excellence through process optimization and automation initiatives.
• Analyze campaign performance and identify opportunities to improve effectiveness, scalability, and efficiency.
• Influence stakeholders across teams to drive alignment and achieve business objectives.
• Support team development through knowledge sharing, mentoring, onboarding, and cross-training.
• Contribute to strategic initiatives that enhance campaign management capabilities and customer experience.

Skills

Campaign management

Cross-functional collaboration

Project management

Analytical thinking

Communication

Education

Bachelor's degree

Job description

JPMorgan Chase & Co. is seeking a Senior Associate Campaign Manager in the Marketing Operations team to lead end-to-end campaign execution across multiple products and channels.

You will partner with Marketing, Product, Strategy, Legal, Compliance, and Technology to deliver compliant campaigns that drive business goals and elevate customer experience. The role requires 3+ years of experience managing complex projects and strong project management, analytical, and communication skills.