Senior CA Workers' Comp Adjuster - Hybrid/Remote

The Hanover Insurance Group; Portland (OR); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

401K matching

Tuition reimbursement

PTO

Job summary

The Hanover Insurance Group in Roseville, CA, is seeking a Senior Workers Compensation Adjuster for its California team. This role is full-time and can be hybrid at the Roseville office or fully remote.

You will independently manage moderate to complex, high-value casualty claims, lead investigations, and coordinate with legal and technical experts to ensure thorough evaluation and resolution. Required are 5–10 years of claims handling experience, state adjuster licenses, and strong negotiation

Qualifications

• Bachelor’s degree preferred, or combination of education and equivalent experience.
• Typically requires 5–10 years of claims handling experience.
• Must possess or obtain and maintain appropriate state adjuster licenses and continuing education credits.
• Skilled in negotiating complex claims and developing strategies to influence outcomes.
• Communicates clearly and effectively in both verbal and written formats.
• Highly organized with the ability to manage complex workflows and mentor others.

Responsibilities

• Independently manage moderate to complex, high-value casualty claims with minimal supervision.
• Lead investigations, assess coverage, and issue documentation including reservation of rights and coverage letters.
• Escalate issues as needed and coordinate with legal and technical experts.
• Identify opportunities to transfer risk and pursue subrogation; negotiate to achieve favorable outcomes.
• Ensure claims activities comply with regulatory standards; maintain detailed records and reports.
• Set reserves, authorize payments, and make financial decisions within authority.
• Collaborate with internal and external stakeholders; lead cross-functional meetings.

Skills

Claims handling

Negotiation

Regulatory compliance

Litigation management

Mentoring

Data analysis

Communication

Travel

Education

Bachelor’s degree preferred

Job description

The Hanover Insurance Group in Roseville, CA, is seeking a Senior Workers Compensation Adjuster for its California team. This role is full-time and can be hybrid at the Roseville office or fully remote.

You will independently manage moderate to complex, high-value casualty claims, lead investigations, and coordinate with legal and technical experts to ensure thorough evaluation and resolution. Required are 5–10 years of claims handling experience, state adjuster licenses, and strong negotiation