Senior Business Systems Analyst, Supply Chain

ŌURA; New York (NY); On-site; USD 143,000 - 169,000; Full time

Benefits offered by this job

Competitive salary and equity packages

Health, dental, vision insurance

ŌURA Ring of your own and employee/dis

Paid time off + holidays + wellness

Paid sick leave and parental leave

Collaborative and passionate coworkers

Job summary

ŌURA is seeking a Senior Business Systems Analyst, Supply Chain to own NetSuite as the backbone of our supply chain and logistics network. You will design and deliver system solutions connecting NetSuite to 3PL, carrier, and reverse-logistics partners, enabling real-time visibility and scalable integrations.

You will lead NetSuite design, drive data maturity, and translate business requirements into scalable system designs while partnering with Engineering to reduce debt and improve reporting

Qualifications

• 7+ years of Supply Chain, Logistics, or Operations experience with hands-on NetSuite ERP design.
• Proven experience building and supporting EDI integrations between NetSuite and external partners.
• Experience designing NetSuite OneWorld multi-subsidiary solutions that scale with the business.
• Working knowledge of TMS systems and demand/supply planning related to NetSuite workflows.
• Strong written and verbal communication to translate designs for non-technical stakeholders.
• Daily use of AI/LLM tools for requirements analysis and stakeholder communication.

Responsibilities

• Lead NetSuite design and delivery for new 3PL onboarding with go-live commitments.
• Advance the Supply Chain data maturity initiative for trusted reporting.
• Own integration of a new supply chain visibility platform for real-time visibility.
• Design integration for a global reverse logistics partner for scalable returns processing.
• Serve as NetSuite SME for Supply Chain stakeholders and translate requirements into scalable designs.
• Collaborate with Integration & Automation Engineering to reduce integration debt with API-based services.

Skills

NetSuite ERP

EDI integrations

OneWorld multi-subsidiary

TMS systems

Communication skills

LLM usage

Tools

NetSuite

EDI platforms

Job description

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.

We're looking for a Senior Business Systems Analyst, Supply Chain to join our Supply Chain Technology & ERP Engineering team and own NetSuite as the operational backbone of Oura's supply chain and logistics network. This role designs and delivers the system solutions connecting NetSuite to 3PL, carrier, and reverse-logistics partners, and drives the data foundation Supply Chain leaders rely on to plan and report with confidence.

What You Will Do

• Leads NetSuite-side design and delivery for new 3PL and carrier onboarding, hitting go-live commitments without disrupting fulfillment SLAs.
• Drives the Supply Chain data maturity initiative, raising NetSuite and Supply Chain system master data quality to support trusted, single-source-of-truth reporting.
• Owns the integration of a new supply chain visibility platform, giving stakeholders real-time shipment and inventory visibility.
• Designs and implements the integration for a new global reverse logistics partner, enabling scalable international returns processing.
• Serves as the primary point of contact and NetSuite subject matter expert for Supply Chain and Logistics stakeholders, translating business requirements into system designs that scale.
• Partners with Integration & Automation Engineering to reduce point-to-point integration debt in favor of reusable, API-based services across the supply chain systems estate.

Requirements

• 7+ years of Supply Chain, Logistics, or Operations experience, including 3+ years hands-on designing and configuring NetSuite ERP (consulting or in-house).
• Proven experience building and supporting EDI integrations between NetSuite and external logistics, 3PL, or carrier partners.
• Experience designing custom NetSuite solutions — including OneWorld/multi-subsidiary environments — that scale with the business rather than patch it.
• Working knowledge of TMS systems and demand/supply planning technology as they relate to NetSuite workflows.
• Strong written and verbal communication skills, able to translate technical designs into terms non-technical stakeholders can act on.
• Uses LLM assistants (e.g., Claude) daily as a working thought partner for requirements analysis, documentation, and stakeholder communication, with sound judgment about when AI is and isn't the right tool.

Benefits

At ŌURA, we care about you and your well-being. Everyone here at ŌURA has a ring of your own and we are continually looking to improve employee health and add to our benefits!

What we offer:

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An ŌURA Ring of your own plus employee discounts for friends & family
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
• Paid sick leave and parental leave
• Amazing culture of collaborative and passionate coworkers

ŌURA takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.

• Region 1: $143,000 - $169,000
• Region 2: $130,000 - $153,000
• Region 3: $117,000 - $138,000

A recruiter can determine your zones/tiers based on your US location.

Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.

We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.