Schedule: Monday–Friday, 8:30 AM–5:00 PM
Hours: 40 hours per week
Openings: 2
Position Overview
We are seeking an experienced Senior Business Systems Analyst to support large-scale, cloud-based IT initiatives within a Medicare environment. This position will work closely with Agile teams, business stakeholders, developers, testers, and technical teams to translate business needs into well-defined technical requirements and scalable solutions.
The ideal candidate will bring strong Agile Product Owner or Agile Business Analyst experience, hands‑on experience supporting cloud-hosted applications, and a solid understanding of Medicare business processes. This individual should be comfortable owning requirements, developing user stories, supporting testing activities, troubleshooting issues, and communicating complex technical concepts to both business and technical audiences.
Key Responsibilities
- Partner with business and technical stakeholders to identify, analyze, and document business needs and system requirements.
- Translate business objectives into clear technical requirements, user stories, acceptance criteria, and supporting documentation.
- Work within Agile teams, participating in daily stand‑ups, backlog refinement, sprint planning, reviews, and other Agile activities.
- Utilize Jira and Confluence to manage requirements, document user stories, track work, and facilitate collaboration across project teams.
- Support cloud‑hosted applications and contribute to the delivery of scalable, cloud‑based technical and analytics solutions.
- Validate proposed technical solutions to ensure they meet customer and business objectives.
- Assist with the development and review of test plans, test matrices, acceptance criteria, and defect/problem logs.
- Support testing and quality‑assurance activities using TestRail, ALM, or similar tools.
- Analyze business processes and identify opportunities for system enhancements and process improvements.
- Provide guidance to technical teams and business stakeholders regarding requirements, priorities, and proposed solutions.
- Troubleshoot business and system issues and collaborate with development and testing teams to drive resolution.
- Communicate project status, requirements, risks, and technical concepts through documentation and team presentations.
- Contribute to large cloud IT projects by supporting both technical execution and overall project objectives.
- Provide input regarding business direction and its impact on future system changes.
- Mentor less‑experienced Business Systems Analysts as needed.
Required Qualifications
- 6+ years of IT Business Analysis experience.
- Experience working as an Agile Product Owner, Agile Business Analyst, or similar Agile‑focused role.
- Experience supporting cloud‑hosted applications.
- Strong experience with Jira and Confluence.
- Experience with TestRail, ALM, or comparable test‑management tools.
- Demonstrated ability to elicit, analyze, document, and validate business and technical requirements.
- Experience developing or reviewing user stories, test plans, test matrices, project plans, scope documents, and design documentation.
- Strong understanding of how technology supports and impacts business processes.
- Excellent analytical, problem‑solving, and conceptual‑thinking skills.
- Ability to communicate complex business and technical information to both technical and non‑technical audiences.
- Strong stakeholder‑management, collaboration, negotiation, and interpersonal skills.
Preferred Qualifications
- Experience with Azure DevOps and/or GitHub Actions.
- Understanding of DevOps practices and cloud‑based analytics pipelines.
- Experience with version control, automated testing, and deployment workflows.
- Experience with Visio and MS Project or comparable tools.
- Exposure to data analysis or data mining using SQL, DB2, or similar technologies.
- Certified Business Analysis Professional (CBAP) certification.
- HIPAA and/or LOMA knowledge or certification.
Education
Bachelor's degree in Computer Science, Business Administration, or another job‑related field.
Equivalent education/experience may include:
- Four years of job‑related work experience in lieu of a bachelor's degree, or
- An associate's degree in Computer Science, Business Administration, or a related field plus two years of job‑related experience.
Additional Requirements
- Candidates must meet applicable U.S. residency requirements associated with the client's government contracts.
- Foreign nationals must have resided in the United States for at least three of the previous five years before assignment.
- This position is within an Information Systems job category and requires a credit check during the pre‑screening process.
- Occasional overtime may be required to meet project timelines.