Senior Business Systems Analyst, Enterprise Asset Management (Trapeze)

Intercity Transit; Olympia (WA); Hybrid; USD 99,000 - 134,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision

PERS retirement

Paid time off

Sick leave

Bereavement leave

Company cell phone

Hybrid work schedule

Job summary

Intercity Transit in Olympia, WA seeks a Senior Business Systems Analyst (EAM Trapeze) to lead the EAM platform configuration, security, integrations, and data management across Fleet, Facilities, and Inventory. You will partner with IS, maintenance leadership, finance, and vendors to optimize asset workflows and expand reporting.

The role requires 3+ years in EAM/ERP/CMMS with Trapeze EAM, plus Workday certification within 6 months. Hybrid schedule: 3 days in office, 2 remote.

Qualifications

• 3+ years of experience with EAM, ERP, or CMMS platforms; Trapeze EAM preferred; or 1 year of OneIT Trapeze project experience at Intercity Transit.
• Experience in fleet, facilities, materials management, or other asset-intensive environments supporting workflows, reporting, or system configuration.
• Successful applicant will need to have or obtain a Workday certification within the first 6 months of employment.

Responsibilities

• Serve as the EAM technical lead and super-user for Trapeze EAM and connected platforms, responsible for configuration, module optimization, permissions governance, troubleshooting, and ongoing maintenance.
• Design, configure, and optimize asset inventory, work management, materials management, warranty tracking, preventive maintenance, capital planning, and reporting functions.
• Plan and administer workflows aligned with Transit Asset Management policy, preventive maintenance strategies, and compliance activities.
• Manage EAM lifecycle phases, upgrades, and enhancements in partnership with Information Systems, business stakeholders, and vendors.
• Oversee asset inventory structure, naming conventions, lifecycle tracking, condition assessments, and maintenance history.
• Ensure alignment of EAM data with enterprise reporting, lifecycle modeling, State of Good Repair compliance, National Transit Database reporting, and capital planning processes.
• Develop and maintain automated reports, dashboards, KPIs, and analytics.
• Conduct data validation and audit activities to improve integrity and support regulatory reporting.
• Expand reporting capabilities to deliver actionable operational and strategic insights.
• Build dashboards and KPI suites supporting asset health, preventive maintenance compliance, work backlog visibility, and inventory performance.
• Provide recurring and ad hoc reporting while safeguarding appropriate access to sensitive information.
• Collaborate with analysts and subject matter experts to document, optimize, and improve maintenance workflows.
• Create and execute testing plans, scripts, and validation activities to ensure system functionality and performance.
• Assist with change management processes and governance practices for new and existing technologies.
• Create end-user training, adoption, and release readiness activities. Coordinate integrations between EAM and enterprise systems including ERP, inventory, fueling, telematics, and analytics platforms.

Skills

EAM experience

ERP/CMMS platforms

Data reporting & analytics

SQL

Crystal Reports

Education

Associate's or Bachelor's degree in IT/maintenance management/business administration

Tools

Trapeze EAM

Workday

SQL

Crystal Reports

Job description

If you have:

• Strong analytical, problem-solving, organizational, and customer-service skills.
• Strong written and verbal communication skills, including the ability to facilitate discussions with technical and non-technical stakeholders.
• Ability to manage multiple priorities, work independently, meet deadlines, and adapt effectively to change.
• Experience using Trapeze, specifically with configuration, business process design, security administration, file loads, testing, troubleshooting, and ongoing maintenance.
• Experience in fleet, facilities, materials management, or other asset-intensive environments.

Then this position is for you!

We are seeking a Senior Business Systems Analyst Enterprise Asset Management to join our Information Systems team. This position serves a critical role in supporting the operational and strategic functions of the agency's Enterprise Asset Management platform and connected asset technology ecosystem. This position oversees the full lifecycle of EAM administration, including configuration, security and role management, integrations, data management, reporting, and change management, with a strong focus on optimizing system performance, enabling process automation, and strengthening data quality across Fleet, Facilities, Inventory, and other operational divisions. The role partners closely with Information Systems, maintenance leadership, capital planning, finance, business intelligence, and vendor stakeholders to enhance EAM capabilities, streamline end-to-end asset workflows, and expand enterprise reporting and analytics in alignment with Transit Asset Management objectives and State of Good Repair goals.

As a Senior Business Systems Analyst (EAM Trapeze), you will:

• Serve as the EAM technical lead and super-user for Trapeze EAM and connected platforms, responsible for configuration, module optimization, permissions governance, troubleshooting, and ongoing maintenance.
• Design, configure, and optimize asset inventory, work management, materials management, warranty tracking, preventive maintenance, capital planning, and reporting functions.
• Plan and administer workflows aligned with Transit Asset Management policy, preventive maintenance strategies, and compliance activities.
• Manage EAM lifecycle phases, upgrades, and enhancements in partnership with Information Systems, business stakeholders, and vendors.
• Oversee asset inventory structure, naming conventions, lifecycle tracking, condition assessments, and maintenance history.
• Ensure alignment of EAM data with enterprise reporting, lifecycle modeling, State of Good Repair compliance, National Transit Database reporting, and capital planning processes.
• Develop and maintain automated reports, dashboards, KPIs, and analytics.
• Conduct data validation and audit activities to improve integrity and support regulatory reporting.
• Expand reporting capabilities to deliver actionable operational and strategic insights.
• Build dashboards and KPI suites supporting asset health, preventive maintenance compliance, work backlog visibility, and inventory performance.
• Provide recurring and ad hoc reporting while safeguarding appropriate access to sensitive information.
• Collaborate with analysts and subject matter experts to document, optimize, and improve maintenance workflows.
• Create and execute testing plans, scripts, and validation activities to ensure system functionality and performance.
• Assist with change management processes and governance practices for new and existing technologies.
• Create end-user training, adoption, and release readiness activities. Coordinate integrations between EAM and enterprise systems including ERP, inventory, fueling, telematics, and analytics platforms.

Are you the one we are looking for?

• Associate's or Bachelor's degree in information technology, maintenance management, business administration, or a related field. Equivalent experience may be substituted.
• 3 or more years of experience with EAM, ERP, or CMMS platforms; Trapeze EAM preferred; or 1 year of OneIT Trapeze project experience at Intercity Transit.
• Experience in fleet, facilities, materials management, or other asset-intensive environments supporting workflows, reporting, or system configuration.
• Successful applicant will need to have or obtain a Workday certification within the first 6-months of employment.

Preferred:

• Five years of progressively responsible technical or asset management experience, or two years in a technical lead role.

• Experience with integrations, SQL, Crystal Reports, and lifecycle cost modeling.

Additional requirement:

• Currently this position is working hybrid, 3 days in office and 2 remote; an ability to work from home (i.e., reliable Wi-Fi, confidential space) is essential.

What’s in it for you?

• Receive a competitive salary of $99,070.40 - $133,723.20 annually in addition to annual general wage/cost of living adjustments typically received in January and step increases in July (if not at top of salary range).
  • Receive an additional longevity pay increase when employed for 5 years, 10 years, 15 years and 20 years with a maximum annual salary of $141,752.00 when you reach 20 years of employment.
• Comprehensive medical, dental, and vision coverage for employees and eligible dependents.
• PERS Retirement Plans (through Washington State Public Employee’s Retirement System) along with voluntary deferred compensation plans (401k and 457) with employer match up to 8.5%.
• 23.75 to 36 vacation days per year depending upon length of service.
• 12 days of sick leave per year depending upon date of eligibility.
• Paid Bereavement leave for qualifying family members.
• Company issued cell phone.

Intercity Transit is an equal employment opportunity employer and strives to provide a culturally diverse workforce. We also take pride in being a drug free workplace. Note that Intercity Transit is subject to requirements of the Federal Drug-Free Workplace Act and CFR Part 40 & Part 655, which prohibit the use of marijuana at any time while employed by Intercity Transit.