Senior Business Systems Analyst – CRM & Digital Transformation

Meissner

Camarillo (CA)

On-site

USD 120,000 - 156,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental & Vision

Onsite gym & coffee bars

EV charging stations

Employee discounts

401k with profit sharing

Life insurance

EAP

Paid time off & holidays

Job summary

Meissner is seeking a seasoned Business Systems Analyst III to partner with Commercial teams across Sales, Marketing, Customer Success, Pricing, and Revenue Management. You will own end-to-end solution design and governance, driving digital transformation and enterprise-wide system initiatives.

Combine deep CRM expertise with D365 and BI capabilities to optimize processes, enhance data quality, and deliver strategic insights.

Qualifications

BS in Business, Information Systems, or related field; Masters preferred.
6+ years of experience in business systems analysis or related roles, supporting CRM systems.
Deep knowledge of D365 CRM with configuration, flows, forms, dashboards, and BI integrations.
Strong communication and ability to partner with Sales, Marketing, and Commercial Ops.

Responsibilities

Be the Subject Matter Expert who collaborates and delivers on requirements for new business systems and enhancements.
Lead enterprise-scale business system initiatives from concept through implementation and optimization.
Design, Develop and test new system functionality in D365 CRM and associated Systems.
Conduct strategic business analysis to align systems with organizational goals.
Manage and resolve complex support tickets and process change requests.
Mentor junior BSAs and provide guidance on complex analysis and project methodologies.