Senior Business Systems Analyst

CFS; Winter Park (FL); Hybrid; USD 115,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Retirement savings

Paid time off

Professional development

Job summary

CFS is seeking a Senior Business Systems Analyst in Oviedo, FL (Hybrid) to bridge business and IT, focusing on D365 F&SCM to optimize finance, supply chain, and operations processes. The role emphasizes requirements gathering, change management, and ERP delivery across multiple functions.

Responsibilities include leading workshops, mapping current and future workflows, and partnering with analytics teams for reporting and data structures.

Qualifications

• 5+ years in business analysis or process improvement roles.
• Hands-on experience with D365 F&SCM.
• Strong ERP understanding across finance, supply chain, operations.
• Experience facilitating workshops and requirements discovery sessions.

Responsibilities

• Analyze, document, and optimize business processes across finance, supply chain, operations, and corporate functions.
• Facilitate workshops, interviews, and discovery sessions with stakeholders to identify gaps and improvements.
• Lead business process mapping and develop current and future state workflows.
• Gather, analyze, and document detailed business and functional requirements for ERP initiatives.
• Collaborate with development teams to design and deliver solutions when configuration is insufficient.
• Create business requirements documents and functional specifications for enhancements and integrations.
• Support data mapping, reporting requirements, and ERP data structures.

Skills

Stakeholder management

Requirements gathering

Process mapping

Change management

Business process improvement

Tools

Microsoft Dynamics 365 F&SCM

Job description

Position: Senior Business Systems Analyst

Location: Oviedo, FL (Hybrid)

Compensation: $115,000 - $120,000 + Bonus

Benefits: Competitive medical, dental, vision, retirement savings, paid time off, and professional development opportunities.

About The Senior Business Systems Analyst Role

The Senior Business Systems Analyst serves as a strategic partner between business stakeholders and technology teams, leveraging expertise in Microsoft Dynamics 365 Finance & Supply Chain Management (D365 F&SCM) to evaluate, optimize, and transform business processes. This role focuses on business process improvement, requirements gathering, change management, end-user support, and ERP solution delivery across operational, financial, and supply chain functions.

Responsibilities Of The Senior Business Systems Analyst

• Analyze, document, and optimize business processes across finance, supply chain, operations, and corporate functions.
• Facilitate workshops, interviews, and discovery sessions with stakeholders to identify process gaps, pain points, and improvement opportunities.
• Lead business process mapping efforts and develop current-state and future-state workflows.
• Serve as a change management partner, helping departments successfully adopt new processes and system enhancements.
• Gather, analyze, and document detailed business and functional requirements for ERP and related application initiatives.
• Collaborate with development teams to design and deliver solutions when business needs cannot be met through configuration alone.
• Create business requirements documents and functional specifications for enhancements, integrations, and issue resolution.
• Partner with reporting and analytics teams to support data mapping, reporting requirements, and ERP data structures.
• Investigate and resolve business-impacting application issues across multiple functional areas.
• Provide end-user training, support, and knowledge transfer to drive system adoption and process consistency.
• Support escalated ERP and business application issues by troubleshooting, identifying root causes, and recommending solutions.
• Collaborate with business analysts, developers, and functional stakeholders to improve integrations and data flows between enterprise systems.
• Produce process documentation, process flows, and training materials to support ongoing operations and continuous improvement.

Preferred Experience Of The Senior Business Systems Analyst

• 5+ years of experience in Business Analysis, Business Process Engineering, or related process improvement roles.
• Hands-on experience supporting Microsoft Dynamics 365 Finance & Supply Chain Management (D365 F&SCM).
• Strong understanding of ERP-driven business processes, including finance, supply chain, operations, and corporate functions.
• Experience leading process redesign, digital transformation, and organizational change initiatives.
• Experience facilitating stakeholder workshops and conducting business requirements discovery sessions.
• Knowledge of ERP integrations, data flows, and third-party application connectivity.
• Experience supporting reporting, data analysis, and business intelligence initiatives.

Required Skills Of The Senior Business Systems Analyst

• Strong analytical and problem-solving skills with the ability to evaluate complex business processes and identify improvement opportunities.
• Excellent written and verbal communication skills with the ability to engage both technical and non-technical stakeholders.
• Ability to gather, interpret, document, and communicate business requirements effectively.
• Strong facilitation and stakeholder management skills.
• Ability to think strategically while remaining detail-oriented in execution.
• Proven ability to influence change and drive user adoption of new processes and systems.
• Collaborative approach with a passion for continuous improvement and process optimization.
• Strong organizational skills with the ability to manage multiple priorities and projects simultaneously.

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