Senior Business Systems Analyst

Oak Ridge National Laboratory; Oak Ridge (TN); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Relocation Assistance

Educational Assistance

Wellness Programs

Health Savings Accounts

Job summary

Oak Ridge National Laboratory seeks a Senior Business Systems Analyst to optimize its ERP environment and support data-driven decision making. You will work across Oracle and SQL platforms to implement configurations, dashboards, and integrations, collaborating with cross-functional teams in a research setting.

The role emphasizes agile development practices, user training, and ongoing system enhancements to improve operational efficiency and data governance.

Qualifications

• BS degree in IT, CS, Engineering, Business or related field with 8+ years' experience.
• Hands-on experience with ERP systems including implementation, configuration, and user support.
• Knowledge of manufacturing or supply chain processes in ERP (MRP, BOM, Inventory).
• Proficient in SQL (Oracle or SQL Server).
• Experience building dashboards with Power BI or similar.
• Experience with Oracle APEX or related apps.
• Familiarity with Agile methodologies.

Responsibilities

• Provide analytical and technical support for ERP and custom solutions, including report development and end-user assistance.
• Translate organizational needs into system requirements, specifications, and technical solutions.
• Develop and maintain SQL queries, procedures, and integrations across Oracle or SQL Server.
• Build dashboards and data models to support analytics and insights.
• Develop and support Oracle APEX applications, workflows, and dashboards.
• Use scripting to automate enhancements and integrations.
• Participate in Agile sprints and maintain documentation.
• Collaborate with cross-functional units to identify process improvements.
• Support data governance, quality, and ERP data architecture initiatives.
• Assist with ERP upgrades, testing, documentation, and user training.
• Manage ERP integrations with other systems.

Skills

SQL

Power BI

Oracle APEX

ERP

Agile

Scripting

Education

BS Degree in IT/CS/Engineering/Business

Tools

GitLab

Oracle

SQL Server

Job description

Overview

The Enrichment Science and Engineering Division (ESED), within Oak Ridge National Laboratory's Isotope Science and Engineering Directorate, is seeking a Senior Business Systems Analyst position in the Systems Administration Group under the Systems & Process Assurance (SPA) Section. ESED is one of four Divisions of the Isotope Science and Engineering Directorate (ISED) at Oak Ridge National Laboratory (ORNL).

ESED serves the nation in two critical areas: advancing enrichment technologies and exploring enriched stable isotope production and applications. The division leverages an elite staff of scientists and engineers with the world-leading capabilities of Oak Ridge National Laboratory to deliver groundbreaking advancements with a variety of applications, from national security to life‑saving medical treatments.

The Business Systems Analyst position will support and enhance ESED's Enterprise Resource Planning (ERP) environment. The successful candidate will provide analytical, technical, and development support for key business systems, focusing on ERP configuration and implementation, data integrations, reporting tools, and application development frameworks. This role partners closely with stakeholders across the division to ensure business systems are optimized, reliable, and aligned with organizational requirements.

Major Duties/Responsibilities

• Provide analytical and technical support for the division's business systems (ERP and custom solutions), including report development, system configuration, troubleshooting, and enduser assistance.
• Translate organizational needs into system requirements, functional specifications, and technical solutions.
• Develop, optimize, and maintain SQL queries, stored procedures, and database integrations across Oracle or SQL-based platforms.
• Build and maintain dashboards, reports, and data models to support analytics and operational insights.
• Develop, maintain, and support Oracle APEX and other custom solutions, including applications, workflows, and dashboards.
• Utilize general programming or scripting skills to support automation, system enhancements, and integrations.
• Participate in and support Agile software development practices, including sprint planning, backlog refinement, iterative development, and documentation.
• Collaborate with cross-functional business units to evaluate processes, identify improvement opportunities, and deliver system enhancements.
• Support data governance, data quality, and ERP data architecture initiatives.
• Assist with ERP upgrades, system testing, documentation, and user training.
• Manage and support integration between ERP and other systems.

Basic Qualifications

• BS Degree in IT, Computer Science, Engineering, Business, or related field and 8+ years of experience. An equivalent combination of education and experience may be considered.
• Hands‑on experience with modern ERP systems, including implementation, configuration, and end‑user support.
• Proven knowledge of engineering, manufacturing, supply chain, or business operations within an ERP environment (MRP, MPS, Planning, Scheduling, Inventory Management, BOM's, Item Masters, etc.)
• Working knowledge of SQL, including writing queries in Oracle or SQL Server.
• Experience developing dashboards and reports using Power BI or comparable platforms.
• Demonstrated experience with general programming or scripting for automation or system customization.
• Experience developing applications or workflows using Oracle APEX or comparable platforms.
• Familiarity with Agile or iterative software development methodologies.
• Strong analytical, problem‑solving, communication, and documentation skills.
• Ability to work effectively with both technical and non‑technical stakeholders.

Preferred Qualifications

• Experience with ERP integrations, APIs, or middleware platforms.
• Experience with GitLab or similar platforms (e.g., GitHub, Bitbucket) for version control and development workflow management.
• Practical experience applying Agile methodologies to software development, system enhancements, and crossfunctional collaboration.
• Familiarity with data warehousing, ETL (Extract, Transform, Load), or data pipeline concepts.
• Experience in government, scientific, engineering or other highly technical environments.
• Familiar with DOE Software Quality Assurance (SQA) requirements.

Special Requirements

• This position requires the ability to obtain and maintain a clearance from the Department of Energy. As such, this position is a Workplace Substance Abuse Program (WSAP) testing‑designated position. WSAP positions require passing a pre‑placement drug test and participation in an ongoing random drug testing program.
• Visa sponsorship is not available for this role.

About ORNL

As a U.S. Department of Energy (DOE) Office of Science national laboratory, ORNL has an impressive 80‑year legacy of addressing the nation's most pressing challenges. Our team is made up of over 7,000 dedicated and innovative individuals! Our goal is to create an environment where a variety of perspectives and backgrounds are valued, ensuring ORNL is known as a top choice for employment. These principles are essential for supporting our broader mission to drive scientific breakthroughs and translate them into solutions for energy, environmental, and security challenges facing the nation.

ORNL offers competitive pay and benefits programs to attract and retain individuals who demonstrate exceptional work behaviors. The laboratory provides a range of employee benefits, including medical and retirement plans and flexible work hours, to support the well‑being of you and your family. Employee amenities such as on‑site fitness, banking, and cafeteria facilities are also available for added convenience.

Other benefits include the following:

• Prescription Drug Plan
• Dental Plan
• Vision Plan
• 401(k) Retirement Plan
• Contributory Pension Plan
• Life Insurance
• Disability Benefits
• Generous Vacation and Holidays
• Parental Leave
• Legal Insurance with Identity Theft Protection
• Employee Assistance Plan
• Flexible Spending Accounts
• Health Savings Accounts
• Wellness Programs
• Educational Assistance
• Relocation Assistance
• Employee Discounts

If you have difficulty using the online application system or need an accommodation to apply due to a disability, please email: [e-mail].

This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT‑Battelle is an E‑Verify employer.