Senior Business Quality Analyst - Crop

QBE North America; Council Bluffs (IA); Hybrid; USD 91,000 - 136,000; Full time

Benefits offered by this job

Hybrid Working

Family leave benefits

401(k) with company match

Well-being program

Tuition Reimbursement

Employee Networks

Job summary

QBE North America is seeking a QA/Business Analysis professional to act as a strategic liaison between business stakeholders and technology teams. This hybrid role requires in-office presence 3 days a week and offers a salary range of $91,000 to $136,000.

You will drive requirements analysis, solution validation, and testing to ensure delivery of high-quality business solutions. You will collaborate across QA, development, and PM teams, design test plans, manage risks, and promote continuous

Qualifications

• Tertiary degree or equivalent combination of education and work experience.
• Experience in a quality assurance function, preferably designing automated test solutions for web apps, APIs, and distributed systems.

Responsibilities

• Evaluate business processes, systems, and workflows to identify defects and improvement opportunities.
• Partner with stakeholders to elicit requirements and design solutions that deliver measurable value.
• Manage assigned work, prioritize tasks, and ensure accuracy and testability of requirements.
• Define testing scope, risks, and create test cases aligned with requirements.
• Collaborate with QA, development, and project teams to complete testing plans.
• Develop relationships with stakeholders to facilitate change and support business needs.
• Recommend and design technology solutions to solve business challenges.
• Seek education opportunities to advance development and research new technologies.
• Participate in policy development early to consider factors affecting quality and compliance.
• Facilitate QA by creating test models, tracking defects, and reporting progress.
• Ensure compliance with internal guidelines and regulatory standards.

Skills

Requirements Analysis

Quality Assurance

Testing Automation

Playwright

Selenium

Postman

AI Tools (Copilot/ChatGPT)

Education

Bachelor's degree or equivalent

Tools

GitHub Copilot

ChatGPT

Claude

Job description

Primary Details
Time Type: Full time
Worker Type: Employee

The Opportunity

The purpose of this role is to serve as a strategic liaison between business stakeholders and technology teams, leading requirements analysis, solution validation, and quality assurance activities to ensure business objectives are delivered effectively and with high quality. This role drives continuous improvement, mitigates delivery risk, and ensures solutions meet customer, regulatory, and operational needs through strong analysis, testing, collaboration, and governance practices.

• Location: Fargo, North Dakota; Ramsey, Minnesota; Council Bluffs, Iowa; Eau Claire, Wisconsin
• Work Arrangement: This role is hybrid, where you will be expected to be in the office 3 days per week.
• The salary range for this role is: $91,000.00 - $136,000.00

Your New Role

• Evaluate business processes, systems, and operational workflows to identify defects, risks, improvement opportunities, and solution recommendations. Provide analysis and insights that support informed business and technology decision-making.
• Partner with business stakeholders to understand challenges, opportunities, goals, and desired outcomes; analyze business needs, elicit and document requirements, and recommend solutions that deliver measurable business value.
• Manage assigned work by prioritizing tasks, meeting deadlines, and achieving departmental objectives, while analyzing business requirements for accuracy, completeness, and testability.
• Define testing scope, risks, and assumptions to design, build, and prioritize test cases.
• Work with Business Quality Analysts, Business Analysts, Quality Assurance Analysts, Application Development, and Project Management teams to ensure timely completion of testing plans.
• Develop and maintain effective relationships with internal and external stakeholders to facilitate change and support business needs.
• Recommend and design technology solutions to solve business challenges.
• Enhance individual development by seeking educational opportunities and researching innovative technology and methodologies.
• Participate in policy development to consider all factors at an early stage.
• Facilitate a QA function by creating quality test models, tracking defects, and communicating test progress.
• Ensure compliance with internal guidelines and regulatory standards to improve operational quality and productivity.
• Identify and assess risks within your subject matter area, lead risk-related dialogue as the SME for that domain, and support stakeholders in making informed, risk-based decisions. Mitigate risks in delivery while keeping to agreed plan and timeframes.

Required Qualifications

• Tertiary Degree or equivalent combination of education and work experience.

Preferred Experience

• Experience partnering with stakeholders across all levels of the organization, building collaborative relationships and communicating complex information clearly, professionally, and effectively.
• Experience translating business needs, challenges, and opportunities into clear, actionable requirements and documentation that enable architects, developers, and testers to deliver effective solutions.
• Experience in a quality assurance function, preferably designing, developing, and maintaining automated test solutions (UI, API, integration, end-to-end, regression, and performance) for web applications, APIs, and distributed systems utilizing tools such as Playwright, Selenium, and Postman, as well as AI-assisted tools such as GitHub Copilot, ChatGPT, Claude, or similar technologies.
• Experience collaborating with architects, developers, project managers, business analysts and quality assurance analysts to ensure delivery of a quality software application.
• Experience managing quality assurance and testing processes.

Compensation Package

The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.

QBE Benefits

• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community

Why QBE?

What if you could have a positive impact – at work and in the world?

At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the center of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And our international scale means we’re big enough for your ambitions, yet small enough for you to make a real impact.

QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search for and apply for a career opportunity with QBE, please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information.

Equal Employment Opportunity

QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full-time basis without the need for current or future sponsorship.

Supplementary information

Skills:

• Adaptability
• Analytical Thinking
• Critical Thinking
• Detail-Oriented
• Intentional collaboration
• Managing performance
• Prioritization
• Process Improvements
• Quality Management
• Research Analysis
• Risk Management
• Software Development
• Test Execution
• User Acceptance Testing (UAT)
• Waterfall Model

Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.