Senior Business Process & Operations Lead

Argonaut Management Services, Inc; Richmond (VA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Professional development

Job summary

Clearbrook Holdings Inc is seeking an organized professional to join Argo's Centralized Operations. The role focuses on improving efficiency across underwriting workflows, supporting product lines and actuary with system-driven processes, and delivering reliable customer service.

We offer a competitive compensation package including health benefits, 401(k) with company match, paid time off, and opportunities for professional development. Travel may be requested as needed.

Qualifications

• High school diploma or equivalent; college coursework and insurance designation preferred.
• Minimum of 5 years of insurance experience with authority.
• Strong written and oral communication skills.

Responsibilities

• Serve as a liaison for various system platforms and cross-functional teams.
• Conduct production and maintenance testing of systems.
• Identify workflow impacts from system updates and coordinate changes.
• Communicate system updates and train impacted staff as needed.
• Identify defects or gaps and implement resolution-based fixes.
• Assist underwriting staff and improve division performance through system guidelines.

Skills

Leadership

Communication

Analytical ability

Time management

Teamwork

Education

High school diploma or equivalent

Tools

Word

Excel

PowerPoint

Outlook

Job description

Clearbrook Holdings Inc is seeking an organized professional to join Argo's Centralized Operations. The role focuses on improving efficiency across underwriting workflows, supporting product lines and actuary with system-driven processes, and delivering reliable customer service.

We offer a competitive compensation package including health benefits, 401(k) with company match, paid time off, and opportunities for professional development. Travel may be requested as needed.