Senior Business Operations Support

corneralliance; Washington (District of Columbia); Hybrid; USD 105,000 - 115,000; Full time

Job summary

Corner Alliance is seeking an experienced Operations Support Specialist with 7+ years of professional experience to support our Federal government client. The role focuses on evaluating policies, processes, and business operations solutions under the Staff Director, in a hybrid Washington, DC area setting.

You will engage with senior government leaders and contractors, manage multiple concurrent workstreams, and help deliver, grow, and thrive within the organization.

Qualifications

• Bachelor’s degree and 7+ years of relevant professional experience, or Master’s degree with 5+ years of experience.
• Experience collaborating across cross-functional teams in a fast-paced federal environment.
• Ability to translate requirements into structured work plans, workflows, tracking mechanisms, and repeatable processes.

Responsibilities

• Support development and execution of division priorities, goals, requirements and objectives.
• Conduct market research to maximize impact and minimize costs; manage deadlines and outcomes.
• Develop and coordinate support staffing plans and standard operating procedures office-wide.
• Manage and reconcile meeting/engagement expenditures; integrate data into ROI metrics and lessons learned.
• Support workforce development and training initiatives.
• Provide oversight of records and knowledge management processes.
• Analyze program output data and interpret division accomplishments and impacts.
• Identify program strengths and weaknesses and support knowledge management initiatives.

Skills

Cross-functional collaboration

Quick-turn delivery

Federal experience

Effective communication

Active SECRET clearance

Stakeholder engagement

Education

Bachelor's degree

Master's degree

Tools

SharePoint

PowerBI

JIRA

Job description

Corner Alliance is a dynamic, growing consulting firm that devotes itself to providing an enriching employee experience while working in meaningful ways to create results for the government. We are currently seeking an experienced Operations SupportSpecialistwith 7+ years of experience to join our team and fully embrace our commitment to deliver, grow and thrive.

About the Role:

As an Operations Support Specialist supporting our Federal government client, you will be trusted to support all activities and efforts related to business operations managed and executed by the Staff Director. In this role you will support the evaluation, analysis, strategy, and development of policies, processes, and recommended business operations solutions.

Key Responsibilities include (but not limited to):

• Supporting the development and execution of division priorities, goals, requirements, and objectives
• Conducting market research to maximize impact and minimize costs; manage deadlines and promote desired outcomes
• Developing and coordinating support staffing plan; recommended efficiencies; process flows and standard operating procedures office-wide
• Managing and reconciling meeting/engagement expenditures; integratedata into ROI metrics analysis and lessons learned
• Supporting workforce development and training initiatives
• Providing oversight, management and development of records management and knowledge management processes
• Analyzing and interpreting large amounts of program output data and information associated with Division accomplishments and measurable impacts
• Assisting with the identification of programmatic strengths and weaknesses
• Supporting the creation and development of the clients’ knowledge management initiative
• Carry out our Commitments to Deliver, Grow, and Thrive

Location:

You will work as part of a hybrid team in the Washington, DC metro area.

Required Experience/Skills:

• ABachelor’sdegree and 7 years of relevant professional experience or
  • AMaster’s Degreeand 5 years of experience
• Demonstrated experiencewith cross-functional team collaboration
• Experience managing quick-turn requirements, tasks, and deliverables across multiple concurrent workstreams in a fast-paced federal environment.
• Demonstrated ability to plan, organize, and execute complex assignments under tight timelines, shifting priorities, and limited resources.
• Ability to translate formal requirements or ambiguous direction into structured work plans, workflows, tracking mechanisms, and repeatable processes that reduce duplication and improve efficiency.
• Experience engaging with senior government leaders, contractors, and external stakeholders across meetings, briefings, and day-to-day coordination settings.
• The ability to manage multiple projects and provide proposals and recommendations on content, processes, and initiatives undertaken by the federal staff
• Ability to communicate effectively, both orally and in writing
• Must have an active SECRET security clearance

Preferred Experience/Skills:

• Previousexperience supporting the Department of Homeland Security
• Strong command of Agile/Scrum style project management
• Experience with SharePoint, PowerBI, Atlassian Tools (JIRA)

You can learn and grow with us.We'relooking for someone who is coachable, unflappable in navigating challenges, resourceful in learning new skills, innovative in challenging the status quo, excellent in writing, analytical in thinking, skilled in prioritization, and a rapport builder with clients and colleagues.

About Us:

Corner Alliance offers a comprehensive and competitive benefits package for full-time employees including 401k matching (4%), PTO (3 weeks to start, 4 weeks (2-5 years) and 5 weeks (5 years+)), health, dental, vision, short- and long-term disability, FSA accounts, 4 weeks of paid parental leave, 11 paid holidays (including your birthday off), fitness & cell phone reimbursements, monthly all hands update meetings, annual in-person all hands team building day and evening out, regular check-ins for professional growth goals, semi-monthly one on one performance manager meetings, a social team that coordinates monthly events, use of technology like Slack to keep us connected and collaborative, and overall, a company culture dedicated to a highly engaged team.

Corner Alliance is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability status, genetics, protected veteran status, or any other basis covered by applicable law. We are dedicated to building a talented workforce that reflects the strength of our society and our shared commitment to excellence. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Corner Alliance please call [phone] or email [e-mail]. Corner Alliance participates in the E-verify program and will provide the Federal Government with Form I-9 information to confirm work authorization in the U.S.

Visit us at www.corneralliance.comto learn more.

Securing Your Data:

Beware of fake employment opportunities using Corner Alliance’s name. Corner Alliance will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Corner Alliance ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Corner Alliance will only communicate with you through our ATS system JazzHRand/or emails that are generated by thecorneralliance.comautomated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Corner Alliance that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [e-mail]. If you believe you are the victim of ascam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Salary:

Approximate Salary Estimate: $105,000 - $115,000 annually

The estimate displayed represent the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role.