Senior Business Operations Specialist

Applicable Limited; Colorado; Remote; USD 107,000 - 172,000; Full time

Job summary

Join a forward-thinking company as a Senior Business Operations Specialist, where you will leverage your expertise to enhance operational efficiency and drive impactful changes. This remote position allows you to collaborate with diverse stakeholders while managing core business processes. You will play a critical role in optimizing workflows and improving stakeholder experiences. With a focus on continuous growth, you will have opportunities to advance your career in a dynamic environment that values diversity and innovation. Be part of a team that is committed to making a difference and shaping the future of business operations.

Benefits

Paid Time Off

Medical Benefits

Dental Benefits

Vision Benefits

401k Retirement Plan

Flexible Spending Account

Life Insurance

Short-term Disability

Long-term Disability

Monthly Stipend for Remote Work

Qualifications

• Advanced understanding of business processes and policies.
• Ability to produce high-quality work with attention to detail.
• Advanced problem analysis and solving skills.

Responsibilities

• Manage day-to-day business operations and optimize processes.
• Identify opportunities for improvement and implement changes.
• Track and report on business operational performance.

Skills

Business Operations Management

Stakeholder Management

Process Optimization

Analytical Skills

Problem Solving

Communication Skills

Project Management

Education

Bachelor's Degree in Business Administration

Tools

Business Operations Management Software

Job description

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.

Grow Your Career with NTT DATA

The Senior Business Operations Specialist is an advanced subject matter expert, responsible for evaluating, improving, and maintaining an organization's core operational processes to ensure an efficient and productive workflow.
The Senior Business Operations Specialist assesses existing processes and systems, identifies opportunities for improvement, and devises more efficient or cost-effective alternatives.

What you'll be doing

KEY RESPONSIIBILITIES

• Manages day-to-day business operations of a business area(s).

• Optimizes operational processes and procedures for maximum efficiency while maintaining quality standards.

• Assists with the implementation of new processes, policy and procedures within a business area(s).

• Identify ways to improve stakeholder experiences.

• Interacts with various stakeholders such as vendors and other internal stakeholders to resolve queries.

• Tracks and reports on business operational performance across business area(s).

• Maintains policy and procedure documents.

• Manages ad hoc business operations type projects or programs.

• Drives increased data quality and solves challenging operational business goals.

• Spends time developing improvement plans to solve business problems.

• Assists with the implementation of change management initiatives.

• Creates reports to analyze operational data.

• Performs any other related task as required.

KNOWLEDGE & ATTRIBUTES

• Advanced understanding of business and/or operational processes and policies.

• Ability to produce a high quality of work.

• Advanced communication skills, including the ability to be influential and persuasive with senior level stakeholders.

• Ability to establish and maintain good working with senior level stakeholders.

• A high degree of accuracy and attention to detail.

• Excellent planning and organization skills.

• Advanced problem analysis and solving skills.

• Ability to multitask and work independently.

• Demonstrate high ethics and adherence to company values.

• Displays good analytical and reasoning skills.

• Excellent business acumen skills.

• Advanced presentation and facilitation skills.

• Applies advanced wide-ranging experience and in-depth professional knowledge to develop and resolve complex models and procedures in creative way.

• Directs the application of existing principles and guides development of new policies and ideas.

• Determines own methods and procedures on new assignments.

• Understands and works on complex issues where analysis of situation or data requires an in-depth evaluation of variable factors, solutions may need to be devised from limited information.

• Exercises judgment in selecting methods, evaluating, adapting of complex techniques and evaluation criteria for obtaining results.

• Develops and manages operational initiatives to deliver tactical results and achieve medium-term goals.

• May be accountable through team for delivery of tactical business targets.

• Work is reviewed upon completion and is consistent with departmental objectives.

• Frequently advises key people outside own area of expertise on complex matters, using persuasion in delivering messages.

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ACADEMIC QUALIFICATIONS & CERTIFICATIONS

• Bachelor's degree or equivalent in Business Administration or a related field.

REQUIRED EXPERIENCE

• Advanced professional experience in business operations management with a strong background in all aspects.

• Advanced experience dealing with internal and external stakeholders.

• Advanced experience working with business operations management control software.

PHYSICAL REQUIREMENTS

• Perform work during US business hours and global time zones, when needed.

• Ability to communicate effectively with verbal, visual and listening skills.

• Close visual work on multiple computer screens.

• Dexterity of hands and fingers to operate computer keyboard, mouse, and other technical instruments.

• Ability to travel on a plane, train, car, taxi and other forms of traveling various locations.

• Remain stationary for long periods of time, while on a computer.

WORK CONDITIONS & OTHER REQUIREMENTS

• This role is expected to be remote with an occasional need to be on-site in a shared space.

• Exposure to varying temperatures and loud noises when inside a Data Center.

• Travel required upon request. 25% to 50% possible.

• Perform work from a remote location with stable internet connection.

• Required video conferencing Monday-Friday.

• Passport or the ability to obtain one.

This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $107,400 - $171,300.

All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Workplace type:

Remote Working

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today