Senior Business Operations & Change Leader

Kaiser Permanente; Pasadena (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Kaiser Permanente in Pasadena, CA, seeks a Consultant IV to lead business cycle management and cross-functional coordination across broker services. You will translate operational requirements into documented business and system specifications and drive complex projects to successful completion.

Responsibilities include stakeholder alignment, change management, data analysis, and vendor engagement to ensure readiness for enterprise initiatives affecting broker administration, attribution,

Qualifications

• Bachelor's degree from an accredited college or university with 5+ years of consulting, project management, data analytics, operations or related field. Masters with 3+ years is also acceptable; 8+ years with alternative career paths may apply.

Responsibilities

• Translate operational requirements into documented business and system requirements.
• Lead cross-functional collaboration to support broker services operations.
• Manage complex business cycle activities and project components.
• Support vendor management and compliance monitoring.

Skills

Stakeholder collaboration

Business analysis

Requirements gathering

Change management

Data analysis

Education

Bachelor's degree

Master's degree

Job description

Kaiser Permanente in Pasadena, CA, seeks a Consultant IV to lead business cycle management and cross-functional coordination across broker services. You will translate operational requirements into documented business and system specifications and drive complex projects to successful completion.

Responsibilities include stakeholder alignment, change management, data analysis, and vendor engagement to ensure readiness for enterprise initiatives affecting broker administration, attribution,