Senior Strategic Operations Consultant

Kaiser Permanente; Pasadena (CA); On-site; USD 118,000 - 153,000; Full time

Job summary

Kaiser Permanente in California, Pasadena, seeks an experienced leader to provide business operations leadership across Broker Services. You translate requirements into detailed business and system specs, manage complex cycles, and ensure readiness for enterprise initiatives impacting broker administration, licensing, compensation, and related service functions.

The role requires consulting, project mgmt, and data analytics expertise, with a focus on stakeholder alignment, change management, and

Qualifications

• Bachelors degree and 5+ years in consulting, PM, data analytics or operations.
• Alternatively, a Masters degree with 3+ years in these fields.
• Or 8+ years of related consulting/operations experience.

Responsibilities

• Lead cross-functional coordination to drive Broker Services initiatives.
• Translate operational requirements into documented business and system specs.
• Manage complex business cycle activities and ensure readiness for enterprise initiatives.
• Support vendor management and monitor compliance with policies.

Skills

Consulting

Project management

Data analytics

Operations

Education

Bachelor's degree

Master's degree

Job description

Kaiser Permanente in California, Pasadena, seeks an experienced leader to provide business operations leadership across Broker Services. You translate requirements into detailed business and system specs, manage complex cycles, and ensure readiness for enterprise initiatives impacting broker administration, licensing, compensation, and related service functions.

The role requires consulting, project mgmt, and data analytics expertise, with a focus on stakeholder alignment, change management, and