Senior Business Intelligence Analyst

cambiumlearning; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote-first work environment (US)

Home office setup reimbursement

Job summary

Cambium Learning is seeking a senior data analytics partner to turn data into dashboards and insights across Customer Success, Marketing, and Sales. You will build self-service and AI-enabled tools to broaden data access and support decision making.

Reporting to the Director of Data Strategy & Analytics, you will translate stakeholder questions into analytic plans, own KPI definitions, and help forecast performance in a fast-paced, remote-friendly environment.

Qualifications

• Bachelor's degree in business, economics, statistics, data science, analytics, or a related field.
• 5+ years in an analytical role supporting sales, marketing, customer success, or business operations.
• Advanced proficiency in Tableau (or a comparable BI tool) and strong SQL for querying Redshift or a cloud data warehouse.
• Proficiency with Salesforce or another CRM and with Excel, plus experience with curated data models built by data or analytics engineering teams.
• Demonstrated success producing business-driven dashboards and defining meaningful KPIs for GTM analyses such as attribution, pipeline, or churn.

Responsibilities

• Build, maintain, and improve Tableau dashboards and reports covering pipeline, bookings, renewals, product usage, campaign performance, and other key metrics.
• Define, document, and align KPIs across reports; deliver recurring performance reporting and forecasting for leadership.
• Conduct in-depth analyses of revenue, customer, and operational data and translate findings into actionable recommendations.
• Query and validate data in a cloud data warehouse using SQL; translate stakeholder needs into data requirements.
• Act as day-to-day analytics partner to CS, Marketing, and Sales; scope requests and prioritize work with leadership.
• Contribute to self-service dashboards, AI agents, and conversational analytics tools; enable stakeholder adoption.

Skills

Tableau

SQL

Data storytelling

Stakeholder communication

KPI definition

Education

Bachelor's degree

Tools

Redshift

Salesforce

Excel

Job description

**Role overview**

This senior individual-contributor role sits at the intersection of data and go-to-market teams, turning raw information into the dashboards, KPIs, and analyses that shape decisions for Customer Success, Marketing, and Sales. Reporting to the Director of Data Strategy & Analytics, the position is a hands-on partner who translates stakeholder questions into clear analytical approaches and helps build self-service and AI-enabled tools that broaden data access across the organization.

**Responsibilities**

• Build, maintain, and continuously improve Tableau dashboards and reports covering pipeline, bookings, renewals, product usage, campaign performance, and other key business metrics.
• Define, document, and align KPIs across reports, and deliver recurring business performance reporting and forecasting that executives rely on for planning.
• Conduct in-depth analyses of revenue, customer, and operational data—covering campaign attribution, account scoring, pipeline health, and retention/churn drivers—and turn findings into clear, actionable recommendations through data storytelling.
• Query and validate data in a cloud data warehouse using SQL, translate stakeholder needs into data requirements, and partner with analytics engineering on new or enhanced data models.
• Act as a day-to-day analytics partner to Customer Success, Marketing, and Sales, scoping requests, setting expectations, and helping prioritize work with the Director.
• Contribute to self-service dashboards, AI agents, and conversational analytics tools, support stakeholder enablement, and identify opportunities to automate recurring work.

**Requirements**

• Bachelor's degree in business, economics, statistics, data science, analytics, or a related field.
• 5+ years in an analytical role, ideally supporting sales, marketing, customer success, or business operations.
• Advanced proficiency in Tableau (or a comparable BI tool) and strong SQL skills for querying a cloud data warehouse such as Redshift.
• Proficiency with Salesforce or another CRM and with Excel, plus experience working with curated data models built by data or analytics engineering teams.
• Demonstrated success producing business-driven dashboards, defining meaningful KPIs, and running go-to-market analyses such as campaign attribution, pipeline analysis, or churn analysis.
• Excellent communication and data storytelling skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced, changing environment.

**Nice to have**

• Familiarity with Dbt, plus Python or R for statistical analysis.
• Interest or experience with AI-assisted analytics tools such as AI agents, natural language query interfaces, or LLM-driven analytics.
• Experience within a SaaS B2B or B2G organization.

**Benefits and work setup**

• Remote-first work environment for employees based in the US, with reimbursement to help cover the cost of setting up a home office and a requirement for reliable broadband connectivity.