Senior Business Intelligence Analyst

Consumer Direct Care Network; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Join a compassionate and growing organization dedicated to making a difference in the lives of individuals with disabilities and older adults. As a Senior Business Intelligence Analyst, you will leverage your expertise in data analysis and business intelligence to drive strategic decisions and enhance operational efficiency. This role offers a collaborative environment where your insights will directly impact the company's mission. With a focus on professional development and a supportive culture, this position is ideal for those looking to advance their careers while making a meaningful contribution to the community.

Benefits

Medical, Dental, and Vision Insurance

Accrued Vacation with no waiting period

Paid Safe Sick Time

Company-Paid Life Insurance

Short and Long-Term Disability

Flexible Spending Account

Employee Assistance Program

Pet Insurance

Qualifications

• 5+ years of experience in business intelligence or data analysis.
• Strong problem-solving skills and project management experience.

Responsibilities

• Design and implement dashboards and reports for actionable insights.
• Manage data modeling projects to ensure data accuracy.

Skills

Business Intelligence

Data Analysis

Power BI

SQL

DAX

Project Management

Problem Solving

Education

Bachelor’s Degree

Tools

Power BI

SQL Server Reporting Services (SSRS)

Job description

Culture Vision at Consumer Direct Care Network

At CDCN, we strive to create aworkplace where everyone issupported and motivated to betheir best; we collaborate onshared goals and celebrate ouraccomplishments.

WE WELCOME YOU INTO A GROWING COMPANY

Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.

JOB SUMMARY

As a Senior Business Intelligence Analyst at Consumer Direct Care Network, you will play a key role in supporting informed decision-making by using data to deliver actionable insights and strategic recommendations. You will contribute to the development of new reporting solutions while continuously improving existing tools and processes. Serving as a subject matter expert in company-wide systems and workflows, you will help drive efficiency and alignment across departments. Additionally, you will promote cohesiveness within the office environment and support large-scale initiatives and client advocacy efforts that align with the organization’s mission and goals.

JOB DUTIES

• Innovate, design, develop, and implement semantic models, dashboards, and reports that provide actionable insight to support operations, financial modeling, forecasting and statistical tracking, and related business processes
• Manage data modeling projects and master datasets to ensure the accuracy and consistency of data across various systems and reporting delivery using Power BI
• Identify, analyze, and interpret trends or patterns in complex datasets sourced from a data warehouse to predict outcomes
• Develop and implement data-driven solutions to address business challenges and improve operational efficiency
• Lead and manage projects from start to finish, ensuring that projects are delivered on time, with accuracy, and to the satisfaction of stakeholders
• Mentor and coach business intelligence analysts, sharing your expertise and experience to help them grow in their careers
• Stay up to date with the latest developments in business intelligence and machine learning, and recommend new tools and techniques to improve current processes
• Communicate effectively with all internal and external stakeholders on project timelines, processes, and provide excellent customer service to internal and external stakeholders
• Assist in maintenance and utilize a cloud-based ERP tool
• Comply with applicable legal requirements, standards, policies, and procedures
• Conduct advanced big picture reporting and oversight activities
• Demonstrate dependability, effective problem solving, and decision-making skills
• Lead, complete, and ensure timely delivery and quality of special projects
• Participate in professional development and training activities
• Prioritize and multitask effectively
• Provide support for escalated issues
• Other duties as assigned
  
  

QUALIFICATIONS

• Bachelor’s Degree preferred
• 5+ years of experience in business intelligence or data analysis
• 4+ years of experience and proven proficiency in Power BI data modeling, DAX, and M
• Strong problem-solving skills, including the ability to identify and resolve complex business and technical problems
• Excellent project management skills, including the ability to lead and manage projects independently from start to finish
• Proficiency in SQL and SSRS
• Experience with Power BI workspace management and security
• Combination of education and experience
• Leadership experience preferred
• Be able to successfully pass a background screening
• If working remotely, employee must provide their own reliable internet services
  
  

The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WHAT'S IN IT FOR YOU

When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.

As a Consumer Direct Care Network team member you will receive:

• A rewarding career helping others
• Fun and engaging work environment built on team unity
• Job satisfaction knowing you make a difference in the work you do and lives we serve
• Professional training to help advance your skills for career development

Based on your position and employment status, you may be eligible for:

• Medical, Dental, and Vision Insurance
• Accrued Vacation with no waiting period
• Two Paid Floating Holidays
• Paid Safe Sick Time with no waiting period
• Company-Paid Life Insurance
• Supplemental Life, Accident, Critical Illness, and Hospital benefits
• Short and Long-Term Disability
• Flexible Spending Account
• Employee Assistance Program
• Pet Insurance

WHO WE ARE

Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states and the District of Columbia. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care.

Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network!

The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

In accordance with the Immigration and Reform Control Act (IRCA), you may only work at Consumer Direct Care Network if you are legally authorized to work in the United States. Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees.