Senior Business Intelligence Analyst

University of Maryland Medical System Corporation; Baltimore (MD); On-site; USD 148,486,000 - 222,871,000; Full time

Job summary

University of Maryland Medical System (UMMS) is seeking a Senior BI Analyst to collaborate with clinical and IT teams. You will gather business requirements, translate them into scalable BI solutions, and mentor stakeholders to enhance analytics capabilities across the health system.

You will design reports and dashboards using SQL, Power BI, and Tableau; lead data mapping, testing, and documentation, and ensure reliable, high-value insights for strategic decisions.

Qualifications

• Bachelor’s degree or equivalent in a technical field and 3+ years in BI and data analytics.
• 3+ years with BI tools such as Fabric/Power BI/Tableau/Business Objects.

Responsibilities

• Partner with Physicians Builders and stakeholders to develop data solutions addressing clinical/workflow inefficiencies.
• Mentor clinical providers in analytics and reporting.
• Design and build medium-to-complex BI reports, dashboards, and visualizations using SQL, Crystal Reports, Power BI, Microsoft Fabric, Tableau.
• Conduct requirements discovery, data mapping, and process documentation for reporting aligned with business goals.
• Interpret data architecture models, including data flow and entity relationships.
• Perform complex data extraction and transformation with attention to quality and performance.
• Write and validate test plans, conduct UAT, and support QA processes.
• Ensure dashboards and reports are reliably available and refreshed.
• Create ad-hoc analyses and advise leadership and operational teams.
• Maintain documentation and training materials for supported reports and systems.
• Develop deep subject matter expertise in UMMS data domains.
• Align IT and analytics initiatives with UMMS strategic goals.
• Perform other duties as assigned.

Skills

SQL

Data visualization

Data modeling

Data governance

Requirements gathering

Stakeholder communication

Mentoring

Problem solving

Education

Bachelor's degree in Computer Science, Information Systems, Mathematics, Statistics, Engineering, Physics, Actuarial Science, or related field

Master’s degree (preferred) in a related field

Tools

Microsoft Fabric

Power BI

Tableau

Business Objects

Crystal Reports

Job description

Job Summary

Collaborate with both internal and external customers to gather and analyze business requirements, translating them into robust BI solutions. Contribute to designing, developing, testing, and maintaining a variety of reporting and analytic solutions that support strategic, clinical, and operational decision-making across the health system. Serve as a key liaison between clinical stakeholders and IT, enabling enhanced analytics capabilities through mentorship, data strategy, and development of high-value insights. Work is performed under limited supervision. Direct report to the Director, Physician Builder Team.

Job Requirements

Job Summary

Collaborate with both internal and external customers to gather and analyze business requirements, translating them into robust BI solutions. Contribute to designing, developing, testing, and maintaining a variety of reporting and analytic solutions that support strategic, clinical, and operational decision-making across the health system. Serve as a key liaison between clinical stakeholders and IT, enabling enhanced analytics capabilities through mentorship, data strategy, and development of high-value insights. Work is performed under limited supervision. Direct report to the Director, Physician Builder Team.

Primary Responsibilities

• Partner with Physician Builders and other stakeholders to develop and implement data solutions that demonstrate clinical performance and address workflow or operational inefficiencies.
• Mentor clinical providers participating in the Physician Builder Program to strengthen their understanding of analytics and reporting tools.
• Design and build medium-to-complex BI reports, dashboards, and visualizations using SQL, Crystal Reports, Power BI, Microsoft Fabric, Tableau, and other relevant technologies.
• Conduct thorough requirements discovery requirements gathering, data mapping, and process documentation to support reporting solutions aligned with business goals.
• Interpret data architecture models including logical, conceptual, and physical diagrams, data flow, and entity relationships.
• Perform complex data extraction and transformation processes, ensuring accuracy, quality, and performance of analytics outputs.
• Write and validate test plans, execute system and user acceptance testing (UAT), and support quality assurance (QA) processes.
• Ensure ongoing availability and reliability of critical dashboards, data extracts, and reports.
• Create ad-hoc analyses in response to organizational needs and provide consultative support to leadership and operational teams.
• Maintain comprehensive documentation and training materials for supported reports and systems.
• Develop deep subject matter expertise in UMMS data domains, including clinical, operational, and quality metrics.
• Understand and support the alignment of IT and analytics initiatives with UMMS strategic goals and healthcare industry best practices.
• Perform other duties as assigned.

Work Experience

Education & Experience - Required

• Bachelor’s degree in Computer Science, Information Systems, Mathematics, Statistics, Engineering, Physics, Actuarial Science, or related field, or the equivalent combination of education, training, and experience.
• Minimum 3 years of progressive experience in business intelligence and data analytics or similar, including the development of complex data models, and visualization.
• Minimum 3 years of experience with BI tools (e.g., Fabric/Power BI, Business Objects, Tableau, or similar).

Education & Experience - Preferred

• Master’s degree in Computer Science, Information Systems, Mathematics, Statistics, Engineering, Physics, Actuarial Science, or related field.
• Experience working with large, complex data sets in a healthcare or clinical environment.

Knowledge, Skills & Abilities

• Advanced skill in SQL, including writing, optimizing, and troubleshooting complex queries.
• Advanced skill developing reports, dashboards, and visualizations using BI tools such as Tableau, Power BI, Microsoft Fabric, or similar.
• Advanced knowledge of relational and dimensional data modeling, data governance, and data lifecycle management.
• Advanced knowledge of database design, problem analysis and relational database concepts.
• Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely at all levels within the organization.
• Proven ability to analyze, interpret, and present complex data in a clear and actionable manner to non-technical stakeholders.
• Advanced proficiency creatively translating analytical findings into actionable insights.
• Advanced skill developing and maintaining collaborative working relationships with all levels of leadership, staff and vendors.
• Proven ability to perform root cause analysis and implement effective solutions.
• Ability to effectively manage multiple tasks and competing priorities in a fast-paced environment.
• Exhibit high self-motivation and have the ability to work and plan independently as well as in a team environment.
• Ability to analyze, compare, contrast, and validate work with keen attention to detail.
• Advanced analytical, critical thinking, quantitative, planning, organizational, and problem-solving skills.
• Advanced skill in the use of Microsoft Office Suite (e.g., Excel, Word, PowerPoint).
• Advanced verbal, written, and interpersonal communication skills.

Benefits

All your information will be kept confidential according to EEO guidelines.

Compensation

• Pay Range: $51.82 - $77.78
• Other Compensation (if applicable):
• Review the 2025-2026 UMMS Benefits Guide