Senior Business Development Representative - East Coast USA

Outseer; Burlington (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

Outseer in the United States is hiring a Senior Business Development Representative to support lead generation, qualification, and pipeline development across markets. You will use outbound calls, email, LinkedIn, and events to identify opportunities and schedule meetings for Account Executives.

The role emphasizes CRM accuracy, collaboration with sales and marketing, and attendance at regional events and webinars.

Qualifications

• BA or equivalent in Marketing & Business.
• 4+ years in customer service or tele sales and market development.
• Proficient with CRM and sales engagement platforms (Salesforce, Lemlist, ZoomInfo, LinkedIn Sales Navigator).
• Strong ability to translate technical information for customers.
• Able to learn and articulate Outseer product offerings.
• Experience researching competitors and clients.
• Good knowledge of Microsoft products.

Responsibilities

• Identify new business opportunities and build the early sales pipeline.
• Proactively engage accounts via outbound calls, emails, LinkedIn, and events.
• Qualify and nurture inbound and outbound leads and schedule appointments.
• Maintain and enhance CRM data and sales cadence metrics.
• Collaborate with Sales and Marketing to drive campaigns and events.
• Support attendance for Outseer events and webinars.
• Provide timely reporting on lead status and pipeline progress.

Skills

Business development

Lead generation

CRM proficiency

Communication skills

Microsoft Office knowledge

Education

BA or equivalent in Marketing/Business

Tools

Salesforce

Lemlist

ZoomInfo

LinkedIn Sales Navigator

Job description

At Outseer, we’re helping our customers make the world a safer place. Our All-Cause Fraud prevention platform combines AI, behavioral biometrics and consortium intelligence to stop fraud, not customers across the globe. We’re a team that makes things happen, stays humble, adapts fast, and keeps it real, growing our business and each other every day.

What you’ll achieve:

The Business Development Representative is responsible for supporting lead generation, pipeline creation, meeting scheduling, qualification, CRM enhancement, and maintenance for multiple markets. This includes qualifications of inbound leads and proactive creation of outbound leads via the phone, web, email, corporate events, and direct mail campaigns. This position is also responsible for supporting attendance for Outseer sponsored events and webinars.

Key responsibilities include identifying new business opportunities, building key customer relationships, and driving the early stages of the sales pipeline. As a Senior BDR, you will play a critical role in scaling revenue growth by generating high-quality leads, qualifying prospects, and collaborating closely with the sales and marketing teams.

Essential Duties

• Proactively engage targeted accounts through outbound calls, emails, LinkedIn, and events, using and maintaining the corporate database.
• Conduct account and contact research to identify key buying teams, business needs, and decision-makers; add targeted prospects to the CRM.
• Qualify and nurture both inbound and outbound leads, setting appointments for Account Executives or Sales Managers.
• Leverage sales cadence platforms such as Lemlist to plan, execute, and track multi-touch outreach sequences.
• Confidently handle objections and articulate Outseer’s value proposition to key decision-makers, aligning solutions with business needs.
• Transfer qualified leads to Account Managers with detailed discovery notes, including buyer roles, pain points, use cases, transaction size, deployment preferences (cloud/on-prem), and competitive insights.
• Build and maintain collaborative relationships with the sales team through clear communication, strategic alignment, and shared accountability.
• Drive prospect engagement and attendance for regional events, executive dinners, and other Sales and Marketing programs through targeted outreach, invitation campaigns, and follow-up.
• Stay informed on all Outseer product offerings via self-paced training, product demos, team meetings, and marketing materials.
• Monitor industry trends and maintain competitive intelligence on other vendor offerings and strategies.
• Consistently meet or exceed Sales Accepted Lead and pipeline development targets set by management.
• Contribute to the development and refinement of prospecting strategies, outreach techniques, and campaign innovations.
• Participate in cross-functional project teams supporting Sales and Marketing initiatives.
• Represent the company at industry exhibitions, conferences, and seminars as needed.
• Provide timely reporting on lead status, discovery sessions, pipeline progress, and outreach activity.
• Maintain an accurate and organized CRM (e.g., Salesforce) with updated notes, activities, and prospect information.
• Analyze team and individual performance metrics to identify trends, improve conversion rates, and optimize outreach processes.

Desired Requirements

• BA or equivalent experience in Marketing & Business.
• 4+ years’ experience with customer service, inbound and outbound tele sales, or market development activities.
• Very good working knowledge with Microsoft products.
• Ability to translate technical information into easy-to-understand language for customers.
• Ability to learn product offerings.
• Proven ability to network and research competitors and clients.
• Proficient with CRM and sales engagement platforms, such as Salesforce, Lemlist, ZoomInfo and LinkedIn Sales Navigator
• Proficiency using AI-powered tools to support prospect research, account intelligence, outreach personalization, messaging, and day-to-day productivity.

Desired Behaviors

• Adaptability: Demonstrates flexibility and openness to change. Actively seeks and adopts improved approaches and processes.
• Proactive Action: Takes initiative and is driven by results. Takes ownership of actions and outcomes, meeting commitments and striving for high performance.
• Effective Workload Management: Makes timely decisions, prioritizes tasks effectively, solves problems, monitors results, and takes corrective action when necessary.
• Technical Proficiency: Possesses a solid understanding of their role and responsibilities, demonstrating competence in performing tasks and utilizing relevant technical skills.
• Continuous Learning: Takes personal responsibility for learning and development. Recognizes personal strengths and areas for improvement, actively seeks feedback, and embraces opportunities to learn.
• Effective Communication: Demonstrates strong facilitation and written communication skills. Clearly articulates ideas and proposals, actively listens to colleagues' perspectives, and values diverse viewpoints.
• Collaboration: Shares information, fosters teamwork, and contributes to a positive work environment. Actively collaborates with others and encourages a sense of unity and cooperation among team members.
• Ethical Conduct and Competence: Acts with integrity and intent, displaying ethical character in all actions. Takes accountability for one's own behavior and aligns actions with the company's values and principles.
• Good Citizenship: Represents the values and interests of Outseer. Acts as a positive ambassador for the company and contributes to the overall well-being and success of the organization.

Outseer is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Outseer are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Outseer will not tolerate discrimination or harassment based on any of these characteristics. Outseer encourages applicants of all ages.