Senior Business Development Manager

DHL Global Forwarding; Memphis (TN); On-site; USD 73,000 - 97,000; Full time

Benefits offered by this job

401(k) Match

Stock Purchase Plan

Medical plans

Vision coverage

Dental coverage

Job summary

DHL Global Forwarding in Memphis, TN is seeking a Senior Business Development Manager to drive growth by identifying new customers and opportunities within a defined territory. You will collaborate with stakeholders to ensure revenue growth from new clients, while leveraging DHL’s global capabilities.

The ideal candidate will have a hunter mindset, strong communication and negotiation skills, and a proven track record in logistics sales.

Qualifications

• 2+ years of selling experience in forwarding or logistics.
• Proficient with CRM systems and MS Office.
• Strong ability to build rapport and manage relationships, including off-site meetings.
• Excellent communication and presentation skills.
• Strong negotiation skills to close complex deals.

Responsibilities

• Identify and contact prospective customers, assess needs and match with DHL services.
• Pursue new and profitable sales on new and existing accounts; present rate structures and options.
• Actively seek new business opportunities and drive KPIs.
• Manage an assigned territory with knowledge of potential customers and competitors.
• Foster customer and station relationships with regional resources.
• Coordinate onboarding of new accounts including paperwork and AR support as needed.
• Generate and analyze sales reports to track performance and trends.

Skills

Hunter mentality

Communication skills

Presentation skills

Negotiation skills

Customer relationships

Tools

CRM proficiency

MS Office

Job description

Job Title

Senior Business Development Manager

Job Location

Memphis, Tennessee

Objective

As a Senior Business Development Manager, your focus will be to achieve results that align with the organization’s strategic goals, including prospecting and finding new business opportunities. To succeed in this role, you should possess initiative, a competitive drive, and the ability to stay focused on results despite changing conditions. Your proactive approach to prospecting and your ability to identify and pursue new business prospects will be the key in driving the growth and success of the organization.

Role Overview

As a Senior Business Development Manager, you will collaborate with multiple stakeholders in the sales process to ensure consistent revenue growth from new customers. This position offers a flexible and dynamic work environment, providing opportunities for growth, recognition, and rewards based on business results.

Key Responsibilities

• Identify and contact prospective customers, assess customer needs and match with products / services


• Seek opportunities for increased and profitable sales on new and existing accounts; make presentations to prospective or existing accounts to propose rate structures and service options


• Actively pursue new business opportunities and drive KPIs


• Manage an assigned territory with extensive knowledge of potential customers and competitors


• Foster customer and station relationships while collaborating with regional resources


• Facilitate the transition of new accounts through introductions, information transfer, and securing necessary customer paperwork; assist with accounts receivable collection when needed


• Generate and analyze sales reports to track performance, identify trends, and measure progress towards sales targets

Qualifications

• Minimum 2+ years of successful sales experience within the forwarding industry, demonstrating a strong hunter sales mentality driven by goals and self-motivation, AFR experience preferred.


• Proficient in using a CRM system and MS Office Products


• Skilled in building rapport and fostering strong customer relationships, with the ability to regularly meet with customers off-site


• Exceptional communication and presentation skills


• Strong negotiation skills to effectively navigate complex sales deals and contract agreements


• Demonstrate a sense of urgency in achieving goals; adaptable and self-motivated in fast-paced, dynamic environments


• Empowered to make quick decisions in response to changing conditions


• Skilled in effectively persuading and motivating others to take action

Pay Range

$72,525.00 – $96,700.00+ (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.


• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.


• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.


• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.


• Vision: Optional coverage for exams, frames, and contacts.


• Dental: Optional coverage for preventive, basic, and major services.


• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding

At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.