Senior Business Applications Developer

Premise Health; Brentwood (TN); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, vision

Paid holidays and vacation

Job summary

Premise Health is seeking a Senior Business Applications Developer to implement, customize, and support ServiceNow and related applications in a hybrid role based in Brentwood, TN. You will work with ITSM, ITOM, API integrations, and cross-functional teams while mentoring junior developers.

Preferred candidates have CSA/CAD certifications and 5+ years in a developer role, strong JavaScript/HTML/CSS skills, and a solid ITIL/Agile background.

Qualifications

• Bachelor’s degree or equivalent work experience.
• ServiceNow CSA and CAD certifications required.
• 5+ years of developer experience and 3–4 years system administration.
• Proficiency in JavaScript, HTML, CSS, XML, and Glide.
• Experience ITSM/ITIL and API concepts (REST/OAuth).
• Experience building custom applications on ServiceNow.
• Strong communication and teamwork skills.
• Lean and agile familiarity is a plus.

Responsibilities

• Configure, administer, and develop within the ServiceNow platform.
• Configure and/or customize OOB apps with no-code/low-code/pro code approaches and best practices.
• Create and support custom applications using ServiceNow tools.
• Assist with integrations and deployments across ServiceNow instances.
• Mentor Associate Developers and participate in code reviews.
• Document code and development processes and procedures.

Skills

JavaScript

ServiceNow

HTML

CSS

XML

REST API

OAuth

Agile

Lean

Glide

Education

Bachelor's degree or equivalent

ServiceNow CSA

ServiceNow CAD

ServiceNow CIS (ITSM/ITOM/ITAM/CSM/HRSD/SecOps/GRC)

Tools

ServiceNow

React

AngularJS

Bootstrap

PowerShell

Job description

Premise Health is Different on Purpose

Premise Health serves large organizations and their people with exceptional healthcare. The result? Better experiences, better health, and better value, all while helping organizations lower their healthcare costs.

Premise's mission is to help people get, stay, and be well. Come join us and see for yourself why amazing health starts with amazing healthcare. For more information, visit www.premisehealth.com.

The Business Enablement Application and Delivery (BEAD) team at Premise Health implements and supports a variety of non-clinical applications for the company and its subsidiaries. Our team partners with various departments including Sales, Operations, Legal, Procurement, IT, and Credentialing to source, configure and support the applications that they need to fulfill their role. The team also creates and supports the processes that integrates data between many of these applications.

This position will be part of the team that is responsible for the implementation, development, and support of ServiceNow and related applications. Within ServiceNow, this team utilizes a variety of products including, but not limited to, ITSM, APM, SPM, ITOM and App Engine.

This is a full-time, hybrid, Senior Business Applications Developer role located in Brentwood, TN.

What You'll Do

• Configure, administer, and develop within the ServiceNow platform.
• Configure and/or customize OOB applications using a no code/low code/pro code approach and adhering to ServiceNow best practices.
• Create and support custom applications using ServiceNow tools.
• Assist with integrations of new systems, functionality, workflows and/or processes.
• Ability to write and comment code both client and server side.
• Follow and adhere to Agile and Scrum best practices.
• Collaborate with Business Analysts and Associate Developers to understand project requirements and contribute to the development of solutions.
• Mentor Associate Developers to enhance overall development skillsets and promote team cohesion.
• Participate in code reviews to ensure code quality and adherence to best practices.
• Perform internal testing and debugging to ensure acceptance criteria is met and code performance is optimal.
• Assist in the deployment of bodies of work through each instance of ServiceNow.
• Adhere to Change Management Policy and Procedures to deploy to Production.
• Document code and development process and procedures.
• Work with cross-functional teams to gather requirements and provide technical support.

What You'll Bring

• Bachelor’s degree preferred or equivalent work experience.
• Minimum: ServiceNow Certified System Administrator (CSA)
• Minimum: ServiceNow Certified Application Developer (CAD)
• Preferred: ServiceNow Certified Implementation Specialist (CIS) ITSM, ITOM, ITAM, CSM, HRSD, SecOps/GRC etc.
• 5+ years of experience in a developer role
• 3 - 4 years System Administration experience
• 3 - 4 years JavaScript Development experience
• Experience building custom applications
• Experience in gathering and analyzing requirements to improve existing processes
• Previous experience integrating with third-party applications
• Previous exposure and/or participation with large scale projects
• Proficient in JavaScript, HTML, CSS, XML.
• Proficient with JavaScript and Glide in ServiceNow.
• Familiarity with React, AngularJS, Bootstrap, PowerShell considered a plus.
• Proficient in Microsoft Office products, particularly Visio.
• Strong knowledge of ITSM and ITIL framework.
• Strong knowledge of the ServiceNow platform.
• Proficient with API concepts such as OAUTH and REST.
• Familiarity with lean and agile principles are considered a plus.
• Outstanding verbal, presentation, and written communication skills.
• Proven ability to work in a team-oriented, collaborative environment.
• Proven ability taking a concept from idea to completion.
• Familiarity with lean and agile principles are considered a plus.
• Detail-oriented and organized with the ability to prioritize and balance tasks/requests.
• Able to work autonomously, be accountable, and take initiative.

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.

Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.