Senior Business Analytics & Release Consultant

PNC Financial Services Group, Inc.; Pittsburgh (Allegheny County); On-site; USD 60,000 - 150,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

PNC Financial Services Group, Inc. is seeking a Senior Business Analytics Consultant based in Pittsburgh, Strongsville, Dallas, or Birmingham. You will liaise between business stakeholders, technology teams, and operations to support enhancements, production support, and releases.

The role requires strong analytical skills, detail orientation, and the ability to collaborate across teams to drive business outcomes.

Qualifications

• Experience in Business Analysis, Business Analytics, Project Coordination, or a related role.
• Strong project management and organizational skills with the ability to manage multiple priorities.
• Experience working with Jira for requirements management, user stories, defect tracking, and project coordination.
• Hands-on experience with software testing, including test planning, test execution, and defect management.

Responsibilities

• Analyze and understand application data, business processes, and system functionality to support operational and strategic initiatives.
• Create and maintain user stories, business requirements, functional specifications, and technical documentation.
• Coordinate and manage testing activities, including test planning, execution, defect tracking, and validation of results.
• Execute testing activities as needed to support project timelines and release schedules.
• Create and manage change records through ServiceNow to ensure compliance with change management procedures.
• Coordinate release activities and prepare release documentation for production deployments.
• Facilitate meetings, workshops, and deep-dive sessions to address business requests, identify solutions, and resolve production issues.
• Partner with cross-functional teams to gather requirements, communicate project status, and support issue resolution.
• Monitor production issues and collaborate with stakeholders to identify root causes and recommend solutions.
• Ensure project deliverables, documentation, and testing activities align with organizational standards and best practices.

Skills

Business Analysis

Business Analytics

Project Coordination

Stakeholder Collaboration

Effective Communication

Education

Bachelor's degree

Tools

Jira

ServiceNow

Testing Tools

Job description

PNC Financial Services Group, Inc. is seeking a Senior Business Analytics Consultant based in Pittsburgh, Strongsville, Dallas, or Birmingham. You will liaise between business stakeholders, technology teams, and operations to support enhancements, production support, and releases.

The role requires strong analytical skills, detail orientation, and the ability to collaborate across teams to drive business outcomes.