Senior Business Analyst — Strategy & Solutions (Remote/Hybrid)

Blue Cross & Blue Shield of Rhode Island; United States; Hybrid; USD 83,000 - 125,000; Full time

Benefits offered by this job

Flexible work arrangements (remote &hy

Tuition reimbursement

Student-loan repayment assistance

Health, dental, and vision insurance

Mental health programs

Bonuses and investment plans

Volunteer time off

Job summary

Blue Cross Blue Shield of Rhode Island is seeking a seasoned Business Analyst to partner with executives and translate complex healthcare needs into actionable initiatives. You will guide projects through the full Development Life Cycle, mentor other analysts, and drive stakeholder alignment across multiple departments.

The role requires 7–10 years in business analysis, CCBA/CBAP preferred, and strong proficiency with Word, Excel, Visio, Project/PWA, and Azure Boards.

Qualifications

• Bachelor’s degree in Business Administration, or related field, or an equivalent combination of education and experience.
• Master’s degree a plus.
• Seven to ten years in business analysis and solution development, including leading complex enterprise teams through business process integrations, ideally in a healthcare environment.
• Experienced in project management methodology, project development life cycle, and business processes.
• CCBA or CBAP or similar certification.
• In depth knowledge of the healthcare industry, technology, and processes, such as cross-functional business processes for major operational areas, project management, vendor management, and project life cycle, as well as a broad understanding of legislative regulations.
• Blue Cross Blue Shield Association regulations knowledge and experience is a plus.
• Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements and operational decisions.

Responsibilities

• Partner with key strategic leaders in developing business solutions for complex initiatives spanning the enterprise.
• Elicit, analyze, validate, specify, verify, and manage the business needs of the project stakeholders, to include customers, partners, and end users.
• Lead business owners and executive sponsors through the project initiation process.
• Support business areas throughout the entire Project Development Life Cycle (PDLC), ensuring the requirements are accurately translated and tracked throughout the project.
• Lead and mentor other business analysts.
• Schedule, plan, and lead requirement gathering and review meetings.
• Communicate key decisions and action items.
• Develop a comprehensive requirements management plan and schedule.
• Elicit requirements using interviews, document analysis, surveys, business process analysis and descriptions, use cases, scenarios, competitive product analysis, task and workflow analysis and/or requirements workshops.
• Use the information gathered to identify problems, opportunities, and solutions for the business to achieve better value.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Communicate with 3rd party vendors and partners to address technical and business questions, issues, or requests to ensure vendor requirements are accurately captured.
• Integrate research, team ideas, and client feedback into solution requirements.
• Facilitate requirements prioritization based on business value.
• Solicit project cost and savings estimates.
• Partner with leadership to document benefit analysis.
• Present initial funding request to EPMO Finance committee.
• Collaborate with colleagues and stakeholders to gain a thorough understanding of essential business requirements to ensure all are focusing on the same objectives.
• Collaborate with cross-functional teams.
• Present findings, recommendations, and project updates to various audiences.
• Communicate technical concepts to non-technical stakeholders.
• Create accurate and understandable detailed documentation including meeting minutes, action items and decisions, business requirements, process flows, risks and issues, use cases, and user stories, and weekly status reporting.
• Document and analyze business requirements, processes, and workflows ensuring that requirements statements are complete, consistent, concise, traceable, feasible, unambiguous and verifiable.
• Create or assist in creating technical documentation that outlines how systems should be developed or modified to meet business needs.
• Review and approve vendor designs for these documents.
• Manage requirements traceability information and track requirements status throughout the project.
• Assist business partners with test planning and quality reviews to ensure solutions meet quality and scope objectives.
• Mentor BA staff, monitor and evaluate outcomes, and participate in process improvement.
• Facilitate requirement peer review, providing constructive feedback that supports quality and best practices.

Skills

Analytical thinking

Communication skills

Leadership

Adaptability

Education

Bachelor’s degree in Business Administration or related field

Master’s degree preferred

Tools

Microsoft Word

Excel

Visio

Project/PWA

Azure Boards

Job description

Blue Cross Blue Shield of Rhode Island is seeking a seasoned Business Analyst to partner with executives and translate complex healthcare needs into actionable initiatives. You will guide projects through the full Development Life Cycle, mentor other analysts, and drive stakeholder alignment across multiple departments.

The role requires 7–10 years in business analysis, CCBA/CBAP preferred, and strong proficiency with Word, Excel, Visio, Project/PWA, and Azure Boards.