Senior Business Analyst: Strategic IT & Stakeholder Liaison

Adept Consulting Services, Inc.; Harrisburg (Dauphin County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Adept Consulting Services, Inc. in Pennsylvania is seeking a senior-level business analyst to support a high-visibility program.

You will work on requirements, testing, implementation support, and cross-functional collaboration to connect stakeholders, project teams, and delivery partners. Responsibilities include elicitation, documentation, leading stakeholder meetings, analyzing system and business requirements, and ensuring release readiness across iterative updates.

Qualifications

• Five or more years of business analysis experience.
• Capable of working independently without supervision.
• Able to mentor others in the exercise of BA responsibilities.
• Mastery of industry standards and BA best practices.
• In-depth understanding of PennDOT business and applicable federal/state requirements.
• Knowledge of digital accessibility regulations and practices.
• Experience eliciting, prioritizing, validating, and documenting requirements.
• Experience documenting process changes and writing specifications.
• Experience participating in scoping of application updates and upgrades.
• Experience supporting implementations and documenting outcomes.
• Experience planning, conducting, and evaluating testing activities.
• Ability to liaise between development teams and stakeholders to resolve issues.
• Experience coordinating with vendors to deliver enhancements.

Responsibilities

• Support requirements elicitation, prioritization, validation, and documentation.
• Document process changes, specifications, and business and system requirements.
• Lead stakeholder meetings and interviews.
• Analyze application support and maintenance needs.
• Participate in scoping application updates and upgrades.
• Plan, conduct, and evaluate testing activities.
• Support implementation activities and document outcomes.
• Serve as a liaison between development teams, vendors, and project stakeholders.
• Investigate reported system problems and recommend improvements.
• Schedule meetings and prepare agendas/minutes.
• Analyze federal and state rules and technical specifications.
• Support digital accessibility compliance.
• Develop and update test plans and UAT scripts.
• Execute and support UAT, report defects, and coordinate resolution.
• Provide status reports on progress and issues.
• Document test scenarios with screenshots.
• Provide Driver's License and Control production support.
• Compile test plans and outcome reports.
• Support go-live activities and update project documentation.

Skills

Business analysis

Stakeholder liaison

Requirements management

Testing coordination

Documentation

Job description

Adept Consulting Services, Inc. in Pennsylvania is seeking a senior-level business analyst to support a high-visibility program.

You will work on requirements, testing, implementation support, and cross-functional collaboration to connect stakeholders, project teams, and delivery partners. Responsibilities include elicitation, documentation, leading stakeholder meetings, analyzing system and business requirements, and ensuring release readiness across iterative updates.