Business Analyst (Senior)

Novalink Solutions LLC; Augusta (GA); On-site; USD 85,000 - 105,000; Full time

Job summary

Business Analyst (Senior) in Augusta, ME is needed to support the life cycle of DHHS CCWIS/CCMS projects. You will gather detailed requirements, document processes, and drive user acceptance testing, reporting to the Project Manager.

Strong analytical thinking and ability to explain complex concepts to non-technical users are essential. The role involves collaboration with IT support teams to define requirements aligned with project goals, risk mitigation, and future-state process modeling.

Qualifications

• Experience conducting Facilitated Workshops for requirements analysis.
• Experience creating workflows using BPMN notation.
• Knowledge of formal requirements gathering methodologies.
• Experience developing Business Requirements and Functional requirements.

Responsibilities

• Collaborate with the Project Manager to define risk mitigation and success paths.
• Develop future-state business process models to address roadblocks and opportunities.
• Develop clear functional/technical requirements for solution planning.
• Lead and participate in user acceptance testing to verify system changes.

Skills

Requirements analysis

Workshops facilitation

Stakeholder comms

UAT coordination

Job description

• Actual Job Title Business Analyst (Senior)
• Job Type FT Contract
• Contract duration 1 year
• Date Opened 10/19/2026
• Target Date 10/19/2026
• City Augusta
• State/Province Maine
• Country United States
• Assigned Recruiter(s) Ananth Vegiraju
• Number of Positions 1

Job Description

Business Analyst is needed to assist in supporting the life cycle of the CCWIS and CCMS projects within DHHS. You will report directly to the Project Manager. Your main tasks will include performing detailed requirements analysis, documenting processes, and driving user acceptance testing. To succeed in the role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users. The Business Analyst will partner closely with the various IT support teams to define requirements that will inform the project’s goals.

The four major areas of the Business Analyst’s responsibilities will be:

• Collaborate with the Project Manager to build a path to success and to define risk mitigation strategy when risks arise.
• Development of future-state business process models to address roadblocks, challenges, and opportunities.
• Develop clear and concise functional and technical requirements to be used for solution planning.
• Manage and participate in user acceptance testing to verify functionality and completeness of system changes.

Role Description

• Experience conducting Facilitated Workshops for requirements analysis.
• Experience creating workflows using formal notation such as the Business Process Modeling Notation (BPMN).
• Knowledge of formal requirements gathering methodologies.
• Experience developing Business Requirements - project initiation document, what the needed achievements will be, and the quality measures.
• Experience developing Functional requirements - describe what the system, process, or product/service must do in order to fulfill the business requirements.
• Experience developing User (stakeholder) requirements - are a very important part of the deliverables, the needs of the stakeholders will have to be correctly interpreted.
• Experience developing Quality-of service (non-functional) requirements - are requirements that do not perform a specific function for the business requirement but are needed to support the functionality. For example: performance, scalability, quality of service (QoS), security and usability.
• Experience developing Report Specifications - define the purpose of a report, its justification, attributes and columns, owners and runtime parameters.
• Experience developing Requirements Traceability Matrix - a cross matrix for recording the requirements through each stage of the requirements gathering process.
• Strong organization and writing skills.
• Experienced developing graphic representations of complex business processes.
• Ability to work alone, self-directing.
• Able to manage their time for maximum efficiency.
• Advanced skills working with customers, including excellent communication skills with all levels of business as well as IT staff.

Requirements

Top 3 Skills

• Experience with State of Maine Child Welfare Systems and other aspects of state government.
• Must possess the qualities of a balance between business analysis and interpersonal skills.
• Proficient in business process modeling, business requirements gathering, and gap analysis.